As a repeat guest I was generally satisfied. Not blown away, but satisfied.
The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ?
The dinner was to expectations but the breakfast was very sub-par.
What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Neelima
Neelima,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年2月29日
kulthida
kulthida,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年12月6日
akimasa
akimasa,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年11月15日
NORIKO
NORIKO,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年10月30日
FUMIE
FUMIE,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年10月17日
ヤエコ
ヤエコ,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2023年6月30日
値段は安くないけど想像していたよりも部屋は狭い
Sadaharu
Sadaharu,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年6月15日
This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect.
The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail.
Meals were excellent, portions were just right.
Onsen bath in a very classy bath area.
A flawless stay from our personal viewpoint.