The location was central to the things we wanted to visit! Taxi service was available and…
For a hotel at this price range, the service we encountered at check-in, and several…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
機場接送的費用為每輛車 GEL130 (單程)
For a hotel at this price range, the service we encountered at check-in, and several other occasions, was completely unacceptable. The check-in staff was particularly unprofessional and rude. Our experience was as follows: * When we arrived there was no-one at reception. * After a few minutes a lady appeared. She did not smile, say welcome, or apologize, just asked us for our passports in a demanding manner. * After a long time she printed several papers and told each of us to sign one. No "please" or "thank you". * She gave us our room cards, then took them back, then gave us new ones, then took those back. It seemed she didn't know what she was doing, but instead of apologizing, she made us feel like we were bothering her. * Eventually, a male staff came and sorted things out. Half an hour had passed at this point. * One of our rooms was booked as two twins but it was set up as king. The occupants had to wait 20 minutes for housekeeping to prepare it. * The keys to a room didn't work. They were programmed incorrectly. * In the morning one of us arrived at the restaurant before breakfast started. A restaurant worker was sleeping on a couch outside the restaurant. On the plus side, the male staff member was polite and apologetic, and the views from our room were very nice. The owner made up in a small way for our inconveniences.
1 晚家庭旅遊, 2019年05月14日
This hotel is exceptionally stylish and comfortable, more than you would expect to find in such an out if the way place. Really a pleasant surprise!
Mark, 3 晚浪漫之旅, 2018年10月12日
Schönes komforables Hotel, gutes Essen mit Blick auf die Weinebene
Juerg, 1 晚旅行, 2021年05月02日
Breakfast has to be improved heavily. Service and performance not adequate to the hotel. Espresso is a extra to be paid :-(
Jürgen, 1 晚旅行, 2019年10月07日
Pretty good hotel, although a bit pricey for Georgia. The buffet breakfast was a bit overwhelming. The view from the dining area and the terrace is gorgeous, however.
1 晚好友同遊, 2019年08月18日
Very clean, comfortable and best location. You can see Kavkas mountain range from the room.And the staffs are very helpful.
1 晚旅行, 2019年05月13日
Dave, 1 晚旅行, 2019年09月02日
1 晚旅行, 2019年07月22日