I wasn’t able to check in because the front desk said I had to contact the owner to check in. I attempted to contact the owner but never got a response. I had to go and get a room at another hotel. Very disappointed that I have $373 away. Now I understand why they don’t do refunds. They are a scam
Brian
Brian,8 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2022年12月28日
DO NOT GO THERE !!!!!!!!!!!!!!!
The owner of the property charged us DOUBLE to use the swimming pool as opposed to other guests !!! also everything with him had to be CASH he would not let me do a bank transfer ??? so he is avoiding paying tax on his income ! is this something Shell condoms ? i will inform the relevant TAX Authority to investigate this ! furniture kept falling apart ie the pull out bed ? and also the property was very very dirty, we will never RETURN !!
christopher
christopher,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年4月5日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2020年1月25日
Julius mel
Julius mel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年12月29日
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2019年12月22日
JEEMIN
JEEMIN,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年12月8日
真實旅客
1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2019年11月13日
experience. We thought we were booking with a hotel but this turned out to be something like an Airbnb with a private group that’s renting out some condos. We notified them that our plane was arriving at 2 am and that we will need to check in around that time a month before our arrival. They didn’t communicate that they’re an Airbnb and there’s not a front desk to let us in at night.
On their booklet they said that they would clean the rooms every day - but it never got cleaned the whole time we stayed there.
There wasn’t enough blankets for everyone.
The ac was only in one room so one room was always cold and the other room was hot.
The service was also horrible. I do not recommend this place. It tarnished my view of Hotels.com to allow such an establishment. We complained to the building staff and they had told us that they get complaints about them all the time. They said that they are supposed to be there between 3pm - 6pm but sometimes they don’t show up so the guests who are arriving are left stranded and the building security is having to deal with them.
HORRIBLE! And the rooms are not good. There are other places to stay that are much much nicer at half the cost!
Nicholas
Nicholas,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2019年10月28日
The stay was ok. View is not good due to nearby construction. The fridge wasnt working which spoiled two dishes. Overall ok for a short stay.
joji luis A.
joji luis A.,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年10月4日
No TV remote. WiFi was on and off. Was charge because the key broke while I was turning the knob (poor quality metal) and they say it's my fault. Am I Superman that I can break steel?
Angel
Angel,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2019年9月15日
no one there!!!
i dont know where key is!!!
and wifi is dosent work!!!
i never this residence!!
just provided one towel and no shower gel something like that..
i dont recommend this residence!!!
DO NOT BOOK HERE!!!
Room is outdated. Difficult check in process, i booked for shell residences but they gave us a room in sea residences. Room was warm AC may be outdated as well
Zyra
Zyra,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年7月15日
Confusion about our stay. The front desk have no idea where our rooms are. We had to call the owner of the unit to verify where we are suppose to stay. Guest cannot use the pool unless you have permission from the unit owner. Our second room is better than the first one. Place is good for one night stay only mostly for business trip. Wi-Fi is slow. May not go back there. No instruction on where to throw the garbage or if there is someone to pick them up.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2019年5月9日
Lack of toilet papers, diswashing liquid, not allowed to cook, hard to contact the person to clean the property, looks like he doesn't want to answer. Lack of properand sufficient utensils.
真實旅客
5 晚家庭旅遊
Wotif 真實旅客評語
4/10 一般般
2019年5月5日
真實旅客
2 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019年4月21日
Great
Joel
Joel,6 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2019年3月30日
Place was very hard to find. People didn't like going through the 2nd party (expedia).
真實旅客
1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2019年1月14日
Terrible service
Hotel was a hoax. They did not have my reservation.
jane
jane,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2019年1月11日
We wanted to spend last few nights in a nice place where we could cook own food have a bit more room and 2 big beds and be close to the mall. We did not get 2 king beds cooking in the kitchen was not allowed only allowed to use microwave oven and kettle cupboards were broken and dirty and wired closed. We had a list of all channels to watch on tv but could not watch them because they had not paid for sky subscription so only had 2 local channels on tv to watch in tagalog. Shower was absolutely useless and the one thing i was looking for to after being in provinces. Pool was not free to use and dirty. The mall was to far to walk to all the time with 2 small children so ended up using taxi a lot wich we did not want to do. Check in time is 3pm and in the room rules they state that it is a first ones to check in get there rooms they booked. We would not recommend this place to anyone better off staying in a hotel somewhere else very disappointing and confusing place.
真實旅客
3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2018年12月26日
真實旅客
1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2018年12月17日
Hot water didn’t work. Called in about it and no one came to do anything about it.
Donald
Donald,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2018年9月30日
It’s a basic accommodation.
It’s a mixed review.
Realised that this is not a luxury location, these are private apartments that are rented out. Therefore what you get depends on the individual owners. We had two rooms, one basic the other good quality.
Before you arrive you need to call the agents to let them know you are on the way. This way they can meet you in reception. We had a problem that after a 14 hour flight we missed the messages so agents knocked on door at 11pm for deposit. Also make it very clear if you have a morning flight to catch as they have to check the room to return the cash deposit.
We booked rooms with a sofa bed. You have to ask for the extra bedding.
It may sound like a total moan. But we got what we paid for and are happy.