The staff were rude with them bursting into our room one night of which I then tried to close the door a bit and just speak to her myself through a smaller gap explaining that people in the room were undressed and she shouted that she didn’t care and burst the door open in front of otheir guests outside the room too! The food was horrible they gave my friend an undercooked lasagne so she sent it back and then they served it to her absolutely burnt to a crisp. They also ran out of water for hours in 30 degree heat!