The view from room was not as good as expected. We could see some green plants and nothing else. The room was much smaller than the onsen resort I lived in before.
The service was less than satisfactory compared to my past experience. Check-in time was long. Receptionist who spoke Mandarin was a bit impatient and inexperienced.
For the meals, buffet dinner was a disaster. If you were not a fried food lover, please do not choose to have dinner here. I care about the taste rather than the variety. The fried food were not attractive. There were fried chicken, fried vegetables, fried shrimp, fried oyster etc. Sadly, sushi were not fresh. Dessert and icecream were not tasty. I expect something freshly grown in Hiroshima would be served but it did not.
The wall were thin and noisy at night time. Outdoor onsen 2/F has no view. My friend said 3/F could see a bit from the windows.
It is merely a 2.5-star hotel. No one would make the beds when you are having dinner. Staff in the restaurant were standing near you but without any smile. It seems to be quite uncomfortable dining experience.
真實旅客
1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2018 年 4 月 30 日
new and modern hotel
New hotel with reasonable room price.
Food in buffet style in average standard.
Need to walk around 10 min from the pier while near to the shops.
This was an amazing hotel. The upstairs onsen was a huge bonus and it was very relaxing. The products provided were of a high standard. We had a deluxe suite which was expensive but worth every penny. We had a private outdoor bath and balcony which meant we could watch the sunset. The hotel provided a lot of freebies and comfy kimono robes too! The staff were so friendly and also allowed us to leave our luggage the next day whilst we explored the island. This was a very tranquil stay and a highlight of our trip.
Erica
Erica,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 1 日
ryouta
ryouta,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 25 日
It was just average
Location of hotel is about 12 minute walk from ferry terminal and short 5 minute walk to tourist areas. For those who have mobility issues may have some challenges going there by foot. Only the front desk staff is able to speak some basic english, otherwise most other staff spoke almost primarily japanese. The hotel room we chose (western twin room with onsen bath in room) looks updated compared with the rest of the hotel. Clean room and comfortable twin beds and a very nice in-room onsen with a beautiful view of the torri gate and the ocean. Word of advice is to NOT get a room on the 6th floor because its the same floor as the buffet restaurant (with its very poor ventilation) which has grilled seafood and the smoke not only fills up the restaurant (and your clothing/body) but the smoke also lingers in the hallway of the 6th floor in the evenings. Thank goodness it did not get into the room as long as you keep your doors closed. Buffet restaurant otherwise is not too bad for a buffet but selection is primarily japanese food if thats an issue for you. "Outside onsen" not truly outside is abit on the small side and one of the two shower handles was leaking badly and needs replacement rather then taped up... regular onsen also had some maintenance issues with its bathing facility. Overall, it was an average stay.