2/10 不太好
2025 年 10 月 14 日
The front desk staff, Adriane, was unprofessional. We drove 4 hours and called ahead both 24 hours before and the day of to inquire about early check-in. We were told check-in was 2pm at first, then 1pm, and later "first come, first serve." Despite asking multiple times if she needed my confirmation number, she said it wasn't necessary. We arrived between 1–2pm, only for Adriane to tell me the room wasn’t ready and check-in was at 4pm. We had an event at 5pm and still needed to get ready. She explained that suites, which cost more, are cleaned last. While early check-ins aren’t guaranteed, the way she communicated made it seem like it would be possible. We waited in the lobby for an hour, and during that time, a flight crew had similar issues. Finally, after approaching the desk again, Adriane’s "manager" stepped in and we were given the room—but it wasn’t clean.
The shower looked like it had never been cleaned, with the bottom appearing as if someone had walked through it with dirty boots. When we pulled back the sheets on the bed, we found a bug. That was it for us. We checked out immediately and drove the 4 hours home in the middle of the night.
Kay
Kay，1 晚旅行
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