The hotel placed us at the second floor facing main street which is very noisy with traffic especiaccly in the early morning. Next time I demand either higher floor and rooms not facing the main street.
Hotel staff are very friendly and helpful. Transportation is convenient with 101,102,10 bus in front of the hotel, however you have to mind that it is a one-way road, which means you need to get off a big block
next and then take a 15-minute walk back. If you have the useful Rapid Penang bus pass for 7 days
($30Malaysian dollars), then you can take unlimited transfer rides and save the walking.