我是否可以免費取消畫廊開放式公寓飯店的預訂並收到全額退款？

可以，畫廊開放式公寓飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

畫廊開放式公寓飯店是否有游泳池？

是的，住宿提供室外游泳池。

畫廊開放式公寓飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

畫廊開放式公寓飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

畫廊開放式公寓飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 10:00。

畫廊開放式公寓飯店和附近有什麼好看好玩的？

附近例如遊船觀光和趴板衝浪等活動都很值得體驗一下。畫廊開放式公寓飯店還具備室外游泳池。

畫廊開放式公寓飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

畫廊開放式公寓飯店有附設廚房、可以自己開伙的客房嗎？

每間客房都有一個小廚房，其他提供冰箱和微波爐。

畫廊開放式公寓飯店附近的環境怎麼樣？

從畫廊開放式公寓飯店走路只要 1 分鐘就可以到老港，另外走 4 分鐘還可以到購物中心。

畫廊開放式公寓飯店住宿資訊、相片和旅客評語

Q: 畫廊開放式公寓飯店是否有游泳池？

是的，住宿提供室外游泳池。

Q: 畫廊開放式公寓飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 畫廊開放式公寓飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 畫廊開放式公寓飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

8/10 非常好

2021 年 4 月 2 日

The Studios were difficult to find and the check-in wasn’t onsite. Despite the confusion at the beginning, the room was very clean and modern. The TV wasn’t working (it wasn’t hooked up and I was told it wouldn’t work when I checked in). I used the convenient key drop box on my way out.

1 晚商務旅行

Orbitz 真實旅客評語

8/10 非常好

2020 年 12 月 7 日

Was really great, could just get a little noisy early in the mornings.

Lize，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2020 年 8 月 7 日

Lack of customer service !!!!!!!!

We had a trip booked to South Africa before all the mess started with the Covid 19 troubles. Due to the obvious crises, our whole trip got cancelled. We managed to get refunds for all of our bookings on this trip, except this establishment. We tried phoning them with no anwers. We even had Hotels.com customer service try and get hold of them. Everytime we ask for a progress report, Hotels.com just come back with the same answer "The only time we got hold of someone, it was to a staff members that said that the manager needs to issue the refund" It has been 4 months dealing with this issue and numerous phonecalls that never get answered, i am sorry if an establishment can not find the time to get back to you on a refund request,q I personally would not even want to use their services in the future. Its such a shame some establishments lack basic customer service.

RICHARD，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2020 年 2 月 20 日

The service, location and cleanliness were great, the only downside was that it's hard to find the location for checking in.

1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2020 年 2 月 17 日

Binliss

All good but unfortunately housekeeping forgot to supply a dust bin for the unit .

1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2020 年 2 月 9 日

Finfint!

Svårt att hitta men sen jättebra rum. Frukosten var lite knöligt tillå

Hans，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2020 年 2 月 8 日

Finding check in was impossible, check on was then painful, otherwise it was a very acceptable accommodation. Clean, spacious, good value. Loved the bathroom !

1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2020 年 1 月 29 日

Excelente localização. Para aqueles que tiverem dificuldade em localizar, o apartamento fica dentro de um pequeno shopping chamado Village Square. Estacionamento perto. Vários restaurantes charmosos na região. Apartamento novo, super espaçoso e limpo.

1 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2020 年 1 月 13 日

Very Good

Carlos，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2020 年 1 月 13 日

Comfortable and convenient

We had some difficulty in locating the check in office but once we found that, it was a breeze. Breakfast was a short walk away along the shore. All in all, a very comfortable stay at a convenient location.

1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2020 年 1 月 7 日

Brilliant location at Gallery Studios

Always professionally welcomed and treated with respect by the team from Harbour House hotel group. I previously stayed at Le Paradis apartments managed by the same group. Rooms comfortable, clean and modern.Location perfect as its close to beaches, restaurants and shops.

Bronwyn，2 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2020 年 1 月 7 日

A disjointed experience

A disjointed experience started with locating the reception to checkin. This was an office on the first floor of the mall where the accommodation is located on third floor accessed by one elevator then round balcony of shopping mall to another elevator accessed only by electronic key to second floor where rooms - ours 5m X 5m approx are located - also one penthouse where most brochure photos were taken giving totally false impression of property to be allocated with a decent sea view. Our room overlooked rooftops & was very noisy outside. The room was not ready upon checkin time. The mattress was thin & horse hair tough & carpet commercial airport style heavy service. There was a small kitchenette where we were able to make a decent capsule coffee. The whole experience was an absolutely minimalistic room experience & the only redeeming factor being I was granted a 50% refund to compensate the quality of the accommodation which brought the Ridiculous cost factor into line with US $125.00 per night paid online for what was obviously the penthouse- which was not available. This was misrepresentation at it’s best & the listing is not honest. All said & done the location is central to all shopping bars & restaurants & once checked in, refunded & familiarized was not too bad. The management absolutely must rectify the listing & charge accordingly for the standard of accommodation offered. I would not stay again under the present circumstances.

Paul，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2020 年 1 月 5 日

Hermanus var lite för mycket folk

3 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2020 年 1 月 5 日

The only challenge I had was that maybe I didn’t know how to switch on the hair dryer and iron because they would warm up at all. Switched them on and off Many times To to no win.

Esther，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2019 年 12 月 23 日

Die Rezeption ist etwas schwierig zu finden. Das Zimmer ist prima, richtig großes Bett und super Badezimmer. Hervorragende Lage direkt am Meer. Frühstück ist okay.

Andrea，1 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2019 年 11 月 18 日

1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2019 年 10 月 29 日

The stay was good however the room was cold, aircon did not work and no extra blankets were available. Breakfast was in another totally different area to room

Julienne，4 晚浪漫之旅

Hotels.com 真實旅客評語

8/10 非常好

2019 年 10 月 23 日

Oklara uppgifter i bokningsbekräftelse.

I bokningsbekräftelsen anges ett nummer som man ska ringa 24 timmar innan för att bestämma incheckningstid eftersom hotellet inte har någon reception. Tel.svarar säger att numret inte finns. Vi ringer hotels. com som inte alls vill hjälpa till men får en mejladress som vi mejlar men får aldrig något svar. Incheckningen är mycket svår att hitta, gatunumret finns inte på Tomtom gps. Inte heller på någon byggnad. Vi får fråga oss fram. Efter en del letande i närheten hittar vi incheckningen inne i ett litet köpcentrum, på andra våningen. Och hotellrummet ligger på samma plats (i ett köpcentrum) trots att det i bekräftelsen står att det är på olika adresser. Rummet är utmärkt. Saknade en batterilampa på rummet eftersom Strömmen var borta hela kvällen. Elleverantören stänger strömmen på vissa tider i vissa delar av Sydafrika eftersom det är elbrist och då blir allting mörkt när det är kväll/natt.

Agneta，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2019 年 10 月 15 日

Einzig das Frühstück ist eher dürftig, schade eigentlich für die sonst tolle Unterkunft.

2 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2019 年 10 月 9 日

Nice location. No staff at the reception. Room with no view. Breakfast could be better.

f，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2019 年 10 月 7 日

Hassan，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2019 年 8 月 25 日

Slow check-in, but nice stay

The check-in address wasn't clear and the assistance I received when I had to enquire about it, wasn't efficient. The Hotels.com app indicates that the check-in location differs from the property location and that it is at 81 Marine Drive. When I phoned to check other details, I was told that the check-in address is at the same address as the apartment. When we arrived there, there was no indication of where to find the apartment or check-in location. Phoned again. Reception couldn't advise me. Had to hold. Then referred to Hermanus Harbour Hotel - a different location. Drove there. Then finally referred to correct address and check-in location. When we arrived there, there was no-one at the service centre to check us in. Had to phone yet again and wait for personnel to arrive. Apartment at very good location, neat & spacious.

Louise，1 晚浪漫之旅

Hotels.com 真實旅客評語

10/10 好極了

2019 年 8 月 1 日

excellent place. Getting/returning the keys was the only drawback

TravellerSpain，1 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2019 年 7 月 31 日

Amazing property, perfect for a weekend away with all the necessary amenities. Great location as well! Only one small issue was we didn’t have hot water on one of the days. Otherwise will happily go back again!

2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2019 年 7 月 1 日

Lovely and clean apartments.

Rudo，1 晚家庭旅遊

Hotels.com 真實旅客評語

畫廊開放式公寓飯店

The Gallery Studios

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