I would say this hotel’s staff had made their best effort to satisfy their guests. During my three nights’ staying, the only thing bothered me was the MTR construction. They work 24 hours non-stop. The noise was not so noticeable, but it did when everyone supposed to be sleeping. Luckily I brought a pair of ear plugs. I start using them on the second night. By the way, I was staying on the 18th floor. The highest floor.
The front desk asked their technician to see if there was anything wrong with my window, but there wasn’t. Anyway, if you are not a light sleeper, I would still recommend this hotel to you.