what a gem of a hotel! located in city centre, ideal for walking around.
Christelle
Christelle,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Keyana
Keyana,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 28 日
Front desk staff failed us
The air conditioner was not working, we asked multiple times to change rooms. They told us three times. There was no availability due to the hotel being fully booked. At that point I booked another room at another hotel, and then they came to me as we were leaving the hotel, “ we have another room for you”. This was after three hours of pleading for another room and the temperature being 78 and rising. The front desk lied to us about not having another room available.
Jonathan
Jonathan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Lorraine
Lorraine,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Cody
Cody,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Kate
Kate,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Maria FERNANDA
Maria FERNANDA,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Tobias
Tobias,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 8 日
Good hotel, terrible neighborhood
The hotel itself is very good – the staff is friendly, the rooms are comfortable, and the rooftop bar is a real highlight. However, the location is a major issue. The hotel is situated right across from the Civic Center in an area heavily affected by homelessness and visible drug use, which significantly impacted our experience.
While the hotel has security at the entrance, stepping outside means encountering many individuals openly using drugs or in visible distress. Sadly, this made us feel unsafe, especially during the evenings. We ended up wanting to spend as little time outside as possible and left with a very negative impression of San Francisco as a whole.
This is not a reflection on the hotel staff or service – both were excellent. But I would strongly recommend choosing a hotel in a different neighborhood if you want to truly enjoy your visit to San Francisco.
Clement
Clement,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Terin
Terin,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 27 日
Juan C
Juan C,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Great
NICHOLAS
NICHOLAS,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
Unfortunately the area around the property did not feel very safe. We saw people shooting up in the street. The room itself had hair on the nightstand and sheets and bathroom counter. The staff was very friendly and helpful. We couldn’t enjoy the rooftop for the one night we were there because it was closed off for a private event and the next day we found out it didn’t open until the evening after we left. We called the front desk for ice because there is no ice machine and it took an hour. Overall for what we paid we would’ve been better off paying way less and getting the same if not a better stay