The rooms don’t have phones, upon arrival the front desk tells everybody to call on WhatsApp, but they don’t answer the phone, you have to go down in person if you have a request, the employees are instructed to lie to the guests, just to get by without solving any issue arising on my stay, The breakfast is pretty unhealthy and the refrigerator in the room doesn’t freeze at all, I bought food and got spoiled, The hotel manager doesn’t care and if complaint is given, no solution is granted to guests, just full of excuses, the worst was the cook manger in the narrow breakfast room restricted to one little space in the 8th floor where people have to squeeze to eat breakfast, this guy was mean as hell, and gave too many excuses when I confronted him for the poor service given… On top the WIFi is intermittent, and for a business trip is not reliable, I was interrupted several times, and the manager just didn’t care to fix it, this place is worthless