We experienced excellent customer service and professionalism in every interaction with the hotel staff. Special thanks to Geebran Ruiz, who provided exceptional concierge services and went above and beyond to ensure all our needs were met.
As for the dining options, the food overall was average. Our best dining experience was at the Mexican restaurant, Tamarindo, which we thoroughly enjoyed. We also tried the Italian and hibachi restaurants but were somewhat disappointed with the food quality. Given that the hibachi restaurant requires a reservation, we expected a standout experience, but unfortunately, the food quality and presentation fell short.
That said, we truly enjoyed our stay overall and would definitely recommend this hotel to friends and family.