At first one is met by very friendly staff and a glass of wine.
Ftom then on apart from the odd chocolate at night there is no service.
Advertised as a spa i couldnt believe that those facilities would cost money and at an additional €45 per hour!! Per person.
Bottles of water cist €5 ...thats ok, but if you order to the pool you pay an extra €6 for service!!
On arrival we were told about a festival in the area and no possibilities of getting close to the villages which left us totally dependant only on the hotel.
The hotel itself is beautiful, very quiet and even too relaxing!!
The waiters and waitresses were very nice and helpful.
The kitchen did their best to accomodate us as vegetarians.
The pool is small - water very cold.
Not too much to do in the area apart from nice country walks.
DAVID
DAVID,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Overall NO-go to Narbasu hotel/restaurant instead
Not as shiny as on the pictures. Staff is welcoming and kind and polite but restaurant service is chaotic… ordered wine not found, food arriving with no plates or cutlery on the table… food is average / weak, and service is simply not managed, had not been organised / trained.
Breakfast needs to be paid for at astronomical prices separately… and again food seems to be a joke. Omelette with jamon is served as a couple of non organic raw eggs with large chunks of the fat of jamon for about 20 EUR…
For some reason only 1-2 clean towels are brought to the pool… so when a family of 4 comes to the loungers you have to beg for more…
Better skip the place / not planning to return, and glad I only stayed for a night as part of a 2 week trip of north Spain.
Also, pool area is covered by 10 or so year old painted wood instead of stones so it’s a miracle no one got splinters…
Head over to: Narbasu Restaurante y Hotel - about 15 min drive away - if you want Excellent food coupled with super well executed / well trained and customer focused / calm service!
Arpad
Arpad,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
Jasmin
Jasmin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 15 日
Superb in all respects
robert
robert,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 5 月 30 日
Shawn
Shawn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 5 月 21 日
Daniel
Daniel,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 4 月 7 日
Espectacular
Es espectacular una joya de experiencia ambiental
Jorge
Jorge,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2023 年 9 月 18 日
Richard
Richard,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 8 月 20 日
David
David,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 8 月 20 日
Estefania
Estefania,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 28 日
Brandon
Expedia 真實旅客評語
10/10 好極了
2023 年 7 月 15 日
Hotel maravilloso
El hotel esta súper lindo!! El personal es de lo mas amable. Las vistas son espectaculares!
Adriana Marilú
Adriana Marilú,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 3 月 13 日
iciar
iciar,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022 年 11 月 21 日
Simplemente fantástico
Genial, agradable. Fácil y sobre todo es lo que esperas….
Paola
Paola,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 9 月 21 日
Ana
Ana,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022 年 9 月 18 日
Felt like a VIP or celebrity!
Posh hotel, with comfy spacious room, classy modern decor, amazing views of the Picos de Europa and other mountains and nature from every corner of hotel and our room. Super clean and quiet everywhere. Delicious food at the restaurant. Great service overall. Enjoyed the special touches of a complimentary glass of wine upon arrival from the selection of wines from the hotels vineyard and the special sweet treats left in our room like cookies, chocolates and macaroons. Loved the turn down service even though we refused it. The hotel had a great spa with a circuit of baths,steam rooms and jacuzzis to enjoy if interested. And finally the place smells lovely everywhere! So much so that i bought the hotel fragrance bottle before i left. Would stay here again in a heartbeat