After seeing the poor reviews we were very worried about our stay. It was much better than expected, the staff were very friendly and it was clean enough. The onsens were great and facilities ok, breakfast was great.. location great..
Property could clearly do with some money spent on it but this didn’t spoil our stay..
Paul
Paul,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年10月11日
The staff went out of their way to help. The property is tired but clean. Good position for restaurants and bars.
RobAllen
RobAllen,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2019年10月7日
Very attentive and helpful staff.
Rooms are very basic but clean
Air conditoner worked well and staff came in the evening to set up futons for sleeping.
Convenient location only a short walk from Beppu station and shops and restaurants.
Very traditional Japanese accomodations.
Recommend to stay for 1 or 2 nights as sleeping on a futon is not the best .
真實旅客
3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2019年10月3日
Run down and overpriced
Don't bother! Place is unbelievably run down, reckon it's had no maintenance since it was built. The most expensive hotel we have stayed in in Japan and the worst quality. Clearly taking advantage and gouging world cup tourists! Then despite your booking clearly stating paid in full including all fees and taxes they wanted more money at check out... total rip off merchants