Staffs are not helpful, not so considerate and not eager to answer questions. The performance of some staffs try to work at the minimum level. Room is quiet, but small, not so comfortable and not so well-facilitated e.g. the bath and shower gel are very limited. Location is good.
Really friendly staff made our return visit enjoyable. We plan to return.
真實旅客
1 晚家庭旅遊
4/10
Carpets though out were
shabby and looked neglected ,our room so compact for a double there was only room for 1 chair ,hardly any hanger in wardrobe and the door was about falling off, bath panels was broken and falling off, no window or working extractor fan ,the towel heater radiator was taped together with installation tape didn't like turn it so don't know if it worked or not,the bed can only be described as knackered. When we asked about evening meal we were told that they only catered for large parties and not for staying guests. All in all it a disgusting place to stay and i would recommend that you wash your hands of them a take them off your list of recommend hotels. Our children payed in advance as present for our 50th wedding anniversary otherwise we would have walked out on the 1st night.sorry to go on but it was a sh.. hole. Not worth half of money we payed.
Philip
3 晚旅行
6/10
steven
1 晚旅行
8/10
Location was ideal for Windermere and just a short walk (25mins ish) to Bowness on Windermere
Staff were friendly and welcoming
Zero flexibility with check in times (we arrived at 2:30 and couldn’t check in until 3)
Breakfast was great, would have liked more fruit options though rather than just sliced peaches
Room was tired and outdated but clean
Beds were a little too hard for our preference
Good amenities in the room - hairdryer, kettle and towel rail
No extractor fan in the bathroom meant it was very steamy and left the room a little damp feeling
Shower had an accessibility handle far far too close to the shower, the combination of that and the shower curtain constantly blowing in made it almost impossible to shower comfortably without getting a faceful of curtain or getting f bashed by the handle (even as a 5ft 2 petite female)
No issues with parking (stayed may half term)
A little expensive given that the rooms need a fair bit of TLC but would stay again and recommend for the breakfast and good location
Sarah
3 晚好友同遊
10/10
Great value, a short walk to the town, and about a 20 minute walk to the lake. The room was comfortable , the staff were very polite and helpful, and no issue parking, th3 shower was amazing.
Paul
1 晚旅行
6/10
Great check in, parked outside the door. I appreciate that some rooms are specifically for stays with a dog but cleanliness wasn’t great, stains on carpet, hairs in shower. There was a noise that we could hear all night, a wooing noise from a fan which got quite annoying. I raised the issue on departure, staff not at all apologetic. It was an alright relatively cheap place to sleep with the dog in a good location but that’s about it.
Georgia
1 晚旅行
6/10
The room seemed a bit old...
Philip A T
1 晚旅行
10/10
Really enjoyed our two night stay.
Very helpful and efficient staff. Large, clean, comfortable beds. Great views. Refurbished room/bathroom.
Enjoyable breakfast.
Susan
2 晚家庭旅遊
10/10
Julie
2 晚旅行
6/10
Simone
1 晚家庭旅遊
8/10
The staff were helpful and the room was very clean. Breakfast was nice.