Upon arrival front entrance had 2 x reindeers with broken heads at the main entrance, the floor was littered with cigarette butts - not very welcoming. Check was nice and speedy, the room was freezing cold as the heating hadn't been turned on, the bathroom hadn't been cleaned properly as there were used sanitary towels in the vanity bin and hair in the shower plus hair grips on the floor. The food in the restaurant that night was pretty bad I had fish pie which had zero fish in it and my husband had a steak that was like rubber with so much gristle it was inedible. We complained but no compensation was offered (a free drink would have been nice). The garden leading to the accommodation was also littered with cigarette butts.
Clare
Clare,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月30日
Had to pay £60 to use the pool and sauna
Abeel
Abeel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年4月28日
The worst hotel service that I have ever experienced. NEVER AGAIN
Catherine
Catherine,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月17日
Stephen
Stephen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年4月6日
THOMAS
THOMAS,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月3日
Great hotel in Northwest
Very nice hotel for stay in the Manchester and Northwest area. Great setting and very nice facilities. Great breakfast food.
Damian
Damian,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年7月6日
Beautiful views and great staff.
Kate
Kate,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2023年4月26日
Alex
Alex,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年12月10日
dangerous shower area.
staff very friendly especially in restaurant and front desk,
Shower in room was poorly designed and unsafe with slippery smooth flooring. Water heating switches on wall badly sited away from shower head and unclear as to adjustment of heat etc. towel drying rail sited in such a way that it was easy to get burned when drying from shower. Toilet pedestel far too low.
John
John,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2022年12月9日
Tahera
Tahera,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年12月3日
Amazing place Well worth a visit for a nice romantic weekend
Norman
Norman,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年12月1日
Lovely stay in a beautiful hotel. We had a relaxing time in the spa area with wonderful massage and later on an excellent dinner.
Dr. Nicolas
Expedia 真實旅客評語
10/10 好極了
2022年8月19日
Smart find
A very smart hotel with spa. We stayed in the old building 1640. Lovely room, big, comfortable, clean. There was a big wedding going on but we were not disturbed. Staff very young but pleasant. Food was good.
Tim
Tim,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年8月19日
Ein sehr schönes Hotel in toller Lage. Kaffee müssen sie einfach noch lernen - die Dinnerzeiten enden sehr früh - ansonsten ein schickes, kleineres Hotel
Dirk
Dirk,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2022年8月13日
Great stay
Stayed two nights for my son's wedding. The rooms, food and service were all exceptional. All staff who I met were friendly, helpful and efficient.
Andrew
Andrew,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年8月2日
Alfred
Alfred,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年7月13日
This was a great find, location was peaceful, quiet and very close to M6. Everything was excellent, staff were friendly and cleanliness was top notch.
Alice
Alice,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年4月23日
Nice hotel with an amazing breakfast and very attentive staff who did their best for everything we asked for.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年2月21日
Great Stay!
Everything was perfect. £40 for the spa at the weekend is a little excessive but the hotel, resturant and staff, amazing!
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年2月4日
We had a great stay, staff exceptional, especially the Dinning manager & waiters on the Saturday evening. Very attentive. Great location, lovely rooms. We will be back!
Derek
Derek,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2022年2月3日
We stayed overnight when attending the Lancashire Tourism Awards. Very clean, welcoming and comfortable. Good breakfast.
Rod
Rod,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年12月24日
Simply superb!
Brilliant stay.
Lovely big and cosy room. Superb breakfast topped with attentive staff & courteous service. It was very quiet though due to Covid.
M A
M A,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年12月7日
Joel
Joel,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年11月9日
Comfortable and clean
Really nice stay here. Modern and comfortable rooms.
Would happily stay here again!