The breakfast is good and with a great value for money. The room is spacious and comfortable. The bathroom is recently renovated. The shuttle bus is very convenient. Staff is helpful, kind and can speak good English. Great value for money overall.
I give this hotel the highest rating partly because they helped me to recover my forgotten wallet: On my way to airport, I could not find my wallet. As I had careful searched the room before I left, I suspected that it was slipped into the gap underneath one of the beds. I make a call to the hotel asking them to search especially the gaps underneath the beds. They replied shortly with good news. At my request, they sent the wallet to me by registered post and took just the postage fee from the cash in my wallet. They actioned on the same day! Initially, I asked them to send it by courier, and they managed to save money for me. I got my ID card, a stored value transportation card, two credit cards and cash in my wallet. Though I actually cancelled the credit cards, but the recover of the other things and about 50,000 Yen saved me a lot of money and time.
I must express my sincere thanks to the hotel and the staff. They did turn the horrifying ending of my visit into a unforgettable but soothing one.