Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet
Christine
4 晚好友同遊
10/10
Jennifer
7 晚旅行
10/10
Very nice property on Beautiful Madera Beach.
Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine.
Property was very clean and well maintained.
All the staff were very friendly and helpful.
The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.
We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.
Melinda
1 晚家庭旅遊
4/10
Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.
Robin
3 晚旅行
10/10
Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.
Laura
7 晚旅行
10/10
The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.
Robert
7 晚浪漫之旅
10/10
The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!
Mary
4 晚旅行
8/10
👍👍👍
Lorraine
5 晚家庭旅遊
10/10
Great spot right on the beach! The restaurant was excellent!
Sue
4 晚旅行
10/10
Kendra
14 晚旅行
6/10
I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel.
The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.
Joyce
5 晚浪漫之旅
8/10
Luis Rey
2 晚旅行
10/10
Great stay and professional staff
Francisco
7 晚旅行
10/10
Ruth Mariana
4 晚旅行
8/10
Joan
5 晚旅行
10/10
Argenis
3 晚旅行
10/10
Super staff. Quiet, small property. Very well situated. Highly recommended this hotel
Colleen
9 晚旅行
10/10
MARIA PATRICIA
4 晚旅行
10/10
Small hotel, beautifully located. Staff at hotel & restaurant were so friendly & accommodating!
Kelly
19 晚浪漫之旅
10/10
La atención es excelente al igual que las instalaciones.