亞歷山大別墅飯店 15 - 可倫坡

We enjoyed our time at AV15, but I'm not sure I would book AV15 again. The photos on Hotels.com website give a false impression. The villas are not in the condition that the photos indicate. I booked an entire villa for 7 women. The villa had a bad smell of mustiness. The master bedroom stunk. The carpet stunk, and the room had black mold. Thankfully I brought a diffuser so we could try to overcome the bad smell, but that didn't do much good. After complaining about the smell, they came and put something on the carpet, but still the smell remained. The air condition went out. It seems we had to call for the maintenance man daily.

Fabulous and friendly staff, who spoke great English. Very easy to find eateries within 5min walk. Excellent value for money. WiFi was present but didn’t really work though.

A security guide “welcomed” is speaking no English and looked for our room and keys for 30 minutes. Later it turned out that 3 other guys checked in to the same house and peed all over the shared bathroom and started to smoke heavily. We couldnt contact either the manager or the staff to ask another room se we left. Wi-fi didnt work either. Main problem is that no staff who could help/communicate of needed. I sent e-mail to them they never replied :(

We had a lovely time at the hotel. Renting a villa was the best thing because we were able to stay as family. The stafff were accusations when we had to check in early due to an expected funeral. They allowed us to check in early to shower and change for the funeral. The cousins used the terse to meet and injoy each other's company with out having to go to club.

very good