達拉斯殖民凱悅嘉軒飯店

Not a 3-star hotel; maybe a 2.5

This is not a 3 star hotel. More of a 2.5. The room was clean and the staff was kind, but there were several disappointing surprises. First, the shower (apparently no tub) has no barrier on the floor, so the water formed pools all over the bathroom. That wouldn't have been so bad if the cleaning person had cleaned it, but that brings me to second, they didn't clean the room the entire 4 days I was there. The front desk mentioned something when I asked (on day 2) that "due to Covid-19 they only clean every 3rd day". Not sure what the pandemic has to do with their ability to clean the rooms. In fact, I almost think it would go the other way (clean more, not less). Third, on my very first day there, I called to say one of the light switches didn't work and that the room was very dark. They promised to have somebody up there that day or the next. I brought it up two more times during my four days there -- nobody ever came. Fourth, I was told breakfast ended at 9 a.m., but it actually ended at 10 a.m. I learned later. I missed it every day not realizing I had that extra hour and could have made it. Fifth, I could have sworn I read that the rooms have microwaves. They do not. 6th, there was a black out shade on the window, but no privacy shade (even though the panel claimed there to be one). Since the room was dark (see comment above), I wanted to have the shade open, but since I was directly facing a driving range, without the privacy shade down I was in full view

Rick, 3 晚旅行, 2021年09月16日

Hotels.com 真實旅客評語

Recomendado

Excelente!!!! Con esta sola palabra voy a definir mi estadia en este hotel, se los recomiendo a ojos cerrados.

juan carlos, 2 晚家庭旅遊, 2021年08月28日

Hotels.com 真實旅客評語

Nice Room for a quick trip!

Clean! Nice shower! Room had couch with pull outbed too! Decent size. No microwave! Only one ice machine for the entire hotel and its on the second floor. The room the ice machine is in is so hot and the ice machine is working overtime to stay cold so you are lucky to fill up your ice bucket. Free breakfast was grab n go but had more options than most. Overall i would stay again. Perfect for a single night stay or quick weekend trip. If you need something for more than 2 days i would say go elsewhere.

1 晚旅行, 2021年08月23日

Hotels.com 真實旅客評語

Would stay again if in area

Pretty good for the price. Staff were very friendly and efficient.

Richard, 1 晚家庭旅遊, 2021年08月09日

Hotels.com 真實旅客評語

Close! Clean and new. Training staff.

Overall this is an ok hotel. I had a bad check in experience. Swung by at noon just to try to check in early. They said they had “no idea” what rooms would be available and to come back. I came back and tried to check in at 2:57PM and the young guy brian or something exclaimed I will have to come back because “we have no idea what rooms might be available!” He should have offered me to sit down and he’ll find out but he didn’t. I’m sure by then it was check in time. I waited in my car and came back at 3:15 and the guy kinda gave me a weird look as he was leaving his shift. I guess he didn’t know how to check people in. The vibe I got was the whole staff is brand new and I saw them training at other times. The room was a good size but the couch is not usable it’s just a really bad pull out couch. It was clean and had an interesting view. I would say the quality of the room stuff was excellent and cleanliness 10/10 and also it was pretty quiet so that kind of made up for the weird check in. The other staff were more polished and helped me even if they had to ask the manager where to find something. Only other negative was light coming thru under my door. Extremely nice area. Perfect for everything. Can walk to top golf.

3 晚商務旅行, 2021年08月08日

Hotels.com 真實旅客評語

Great place to stay!

I was in Dallas just for the weekend to visit my daughter and three grandchildren. We all stayed together in a very nice room that had a large amount of space. The staff was very friendly and helpful. The room was lovely. Our only disappointment was that we were unable to get a crib/pack & play until our third and last night. And there were not enough luggage racks so I had to make four trips down the elevator from the third-floor just to get our luggage to the car. but those issues did not take away from the fact of how nice the hotel was. My grandchildren loved the pool. All in all, a very nice weekend.

Darla, 3 晚家庭旅遊, 2021年08月06日

Hotels.com 真實旅客評語

Horrible this time !

It was horrible! Room smelled terrible! Tiles in the bathroom were moving. Room ac said 65 but temp was 73. I have stayed in this hotel a few times before and never had such a bad room.

Alia, 1 晚商務旅行, 2021年07月27日

Hotels.com 真實旅客評語

Great Stay!

We had a very pleasant stay. The room was a great size. The breakfast options for all but one day were great (it seemed like one day they forgot to put out over half the items such as plasticware, syrup, milk, juice...) but that was only one morning. It was a super convenient location and ample parking.

Kathryn, 5 晚家庭旅遊, 2021年07月22日

Hotels.com 真實旅客評語

Overall the Room and Hotel were clean, only issue was small blood stains on sheets.

1 晚家庭旅遊, 2021年07月17日

Hotels.com 真實旅客評語

Someone

Juanita, 2 晚家庭旅遊, 2021年07月13日

Hotels.com 真實旅客評語