This was an unpleasant experience. While the hotel is nice, the level of service is unacceptably bad. Definitely not what one would expect from a four-star hotel. On arrival, the hotel receptionist advised me to park my car in the back of the hotel. After doing so, I expressly told him where I had parked and he confirmed it was ok. However, my car was fined. The hotel staff refused to take responsibility for this. The hotel staff also failed to assist me with the procedure to pay the fine. To add insult to injury, they gave me the wrong advice on where to pay the fine (they said it was the police station, which is incorrect as the police sent me to the post office). They also wrongly told me that if I paid within 10 days, the fine would be reduced by 50%. However, I found out that this is no longer the case under Greek law and I had to pay the full amount. When I raised the issue that I got fined because of their wrong advice and that they had also failed to give me accurate information, the hotel staff members told me that there is nothing they can do because they cannot know everything. One of them also told me that "you know, this is Greece, it works like this". This treatment is unacceptable and I do not recommend this hotel.