Staff was very helpful and friendly. I'd definitely will stay again when in town.
GARY
GARY,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Jeff
Jeff,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Good visit
My room was clean and comfortable. Check in was quick and the gentleman at the front counter was very friendly and let me know he was available if I had any issues. It made me feel like I was a welcome guest.
Dallas
Dallas,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Highly recommended!
Great layout and amenities! Staff was superb...checkout desk gentleman and lady who ran the cafe!
Bruce
Bruce,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Awesome
Quick and easy!!
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月28日
Horrible service
We booked our stay after confirming with the hotel that they had 24-hour shuttle service to the Phoenix Mesa Gateway airport that is 5 minutes from the hotel. We check in and asked to schedule a shuttle for December 27 at 4:30 am. We were told that the shuttle was only available beginning at 5:00 am. So we said ok but it might make our airport checkin a little tight.
Then we are given a room with a broken television and had to change rooms but we thought, no big deal
On December 27th we checked out at 4:40am and waited for the 5:00am shuttle. It never came! There was only one person working in the entire hotel. He said he tried multiple times to contact the shuttle driver and his manager but could not reach either one. We asked if he could call a cab or airport shuttle to get us to the airport. The front desk worker said he didn’t have any contact numbers and we could try calling an uber ourselves. My husband and I made several calls but none of the ride services could respond soon enough to get us to the airport in time for our flight. I asked the front desk worker if he could drive us. He said no, he might lose his job if he left the hotel. I asked him what would he do or who would he call in the event of an emergency at the hotel, he said he would call 911.
Finally at 5:35 after another guest came down for their 5:45 shuttle, the front desk worker decided to start the shuttle and take us to the airport! My husband and I ran through the airport and got to the gate
Carolyn
Carolyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Julianne
Julianne,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Perfect
Sharon
Sharon,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Pamela
Pamela,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Davina
Davina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Nice Hotel
Great staff and clean Rooms!
SARAH
SARAH,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Erik
Erik,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Great people, super nice hotel!
We had to stay last minute because of flight delays. I called to see if we could get a shuttle pick up from the airport and someone came within 10 minutes. Everyone was so friendly and made a hard situation feel not so terrible.