The ladies at the check in desk were delightful and kind. They answered all of my questions and were very helpful.
If you tell them which ferry you’re arriving on, they’ll send someone to meet you with a hotel sign and a cart for your luggage. That was nice!
The hotel is worn down, dated, and in need of a good scrubing.
The mattress had broken coils that pop when you get in and it lays on an elevated frame that extends so far beyond the mattress that you hit your shins on it getting in and your calves on it when getting out. The views of the beach are indeed gorgeous, but they’re packed with people and boats. The 3rd floor rooms overlooking the pool seem to have the best views. There are also pretty views of the cliffs when approaching the hotel, but you can’t see them once inside.
Breakfast was gross. All of the food was cold, except the fresh-made omelette, but it was cooked in a weird oil that didn’t taste right.
The room had excellent air conditioning, which was its one redeeming quality during the hottest season.
Phi Phi is a beautiful island and there may not be any great accommodations, but keep looking if you plan on spending any time in your hotel.