Would have been nice to have an included or AFFORDABLE breakfast option...their restaurant was PRICEY and not included in the room. Had to take the family off-property to eat.
tim
tim,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Geoffrey
Geoffrey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Happy
Very happy with overall experience from check in to check out. Will return for next occasion.
Patricia
Patricia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Hoping to return someday!
Very clean and quiet room! Lovely view.
Daniel
Daniel,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月7日
Garage nightmares
I can only say one bad thing and that is the parking garage is terrible for a large truck or suv. I could barely navigate through it and ended up is two dents on my vehicle from other cars in the garage. No on e left a note about the damage to my vehicle and then I was later charged forty dollars for overnight parking after spending 650 on a room for the evening
Eric
Eric,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Jeffrey
Jeffrey,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Great location during the holidays.
PAUL
PAUL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Brie
Brie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Lets go Steelers!!
Check in was a little ....lets say....rude. we were an hour early the guy told us come back mean while next 3 people checked in and received there rooms. Came back got same guy and litterly mumbels oh your back....he walked away i asked the other person to help us and it was a pleassure feom there. Outside of that this is the second and prob not last time comming there. Great room clean fresh location quite....has everything we need.
James
James,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月23日
bad stay
No information at checkin about the hotel. Room was cleaned every other day and there were no amenities. Price was outrageous for what was offered. Won't stay there again!
john
john,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
piara
piara,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Lorena
Lorena,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月19日
Birthday Disappointment
Contacted the property to say I’d be there on my birthday and was looking forward to a great stay. Was offered a free upgrade to a corner room at no extra charge and told about the busy weekend ahead. No worries as we were there for a Steeler game. Room was already prepaid so great bonus! Upon arrival, no upgrade. Alerted the desk and was told ‘Sorry, it happens when they are fully booked’. Why offer the upgrade when they are aware they can’t fulfill the offer? Poor customer service from a company that should be capable of blocking off one (1) room as promised. Gave a bad start to our stay. Tried to have dinner in the restaurant downstairs after we arrived and I must have missed where we needed reservations to do so. So that further disappointed us. Just one thing after another. We did give the restaurant a try before breakfast on Sunday and didn’t have much luck there either. We were allowed to sit at the bar to eat but our meal took almost an hour to get to us!! The MOD did comp the meal to take care of the inconvenience. Upon checking out Monday, no staff to relay my concerns, so I hope this reaches someone that will make a difference.
Patricia
Patricia,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月17日
Horrific check in to an occupied room
Worst check in ever - we were told we’d already been checked in and went to room occupied/ full of someone else’s stuff. Returned to desk and they insisted it was our room and agent left to verify room was occupied. Agent then with no apologies or explanation came back and said they’d have to try to find another room. We were on a tight schedule and no regard was given to this and the process took good part of hour. Agent then claimed we could get full refund but of course that would have to be done by Hotels.com
Kimberly
Kimberly,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Just an overall run of the mill hotel stay. Pleasant enough and would possibly stay again in the future. Only complaint is using the key card in the elevator to choose your floor is a little much. Everyone was climbing all over each other trying to get where they needed. Not a big deal if it's just the people from your room but more than that it's not very efficient.
Austin
Austin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Great stay, centrally located. Parking was very convenient and the onsite restaurant was excellent.