飯店櫃台某些服務人員態度不佳,請他們取車(代客泊車)比約定時間晚了半小時,幾次詢問都只回覆on the way。
飯店自行扣取200歐元說地板有汚損,但未提供之前完整照片,而且如硬幣大小的汚損位於床下,根本不是我們會接觸的地方!
櫃台說可以email跟經理申訴,但email申訴寄出了5天完全沒有回音,只好提醒大家要小心
Location is perfect - close to metro and spanish step. Walkable distance to many of the attractions.
Even we stayed on the first floor, the room is quiet.
Room is clean and neat, very spacious. Whole minibar is complimentary!
I visited Rome as my birthday trip, didnt expect the hotel had prepared a bottle of red wine as a present for me. my husband had not informed the hotel in advance, i guessed they observed when having my passport copied. Thanks very much for the surprise and it was such a warm act.
At last, just one thing i was a bit upset about was the breakfast tasted really not too good.
OnYee
OnYee,3 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2017年12月22日
Great hotel with excellent staff
We started off our 2 weeks Italia journey in Rome and we stayed in Stendhal for 3 nights (8-12 Dec 2017). The hotel is well situated in Rome, walkable distance to all major attractions and transport hubs. The room is spacious and elegant decorated. Most impressive with the breakfast and staff in the breakfast room on the 3/F, Calogero. My wife and I are very picky on food and the service from hotel staff. Had the freshest prosciutto (ham) amongst our hotels of equivalent or higher standard of hotels in Florence, Venice and Milan. We were very very well served by Cologero. He was so polite, friendly and attentive. He was one of the highlights in our Italia trip! Thank you so much Calogero!!
Nice Hotel, Big room, very safe, great Location and good breakfast.
The AC works well but a little bit noisy.
Pinhas
Pinhas,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Convenient, close to all
Small but very clean rooms in such tourist convenient location. Barberini Metro 2 mins away, walkable to Trevi fountain, Spanish Steps and Pantheon. Located on side street so much quieter. Breakfast on 5th floor really nice, offerings excellent. On day of early tour, staff packed us breakfast to go-very appreciated. Staff helpful and definitely good for first time Rome visitors who wants to be close to all the sights at reasonable cost
Grace
Grace,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Per
Per,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Great hotel in wonderful location
Great hotel in wonderful location
francesco
francesco,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
IDEAL location. This is the place to stay. Family of 7 in 2 suites -- it was pricey but great.
Thomas
Thomas,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月30日
sandra
sandra,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月17日
Great location, staff, and amenities.
dina
dina,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月15日
Mayer M
Mayer M,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
ALESSANDRA
ALESSANDRA,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月8日
Joanne
Joanne,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月2日
ALESSANDRA
ALESSANDRA,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月31日
Very pleasant stay.
james
james,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
15 minute walk to all attractions great service great hotel