I paid for my reservation in advance and was not allowed to check in when I arrived. Although my reservation was PREpaid, they still cancelled it and said I was a no show after I booked it and called to let them know I would arrive after 4am. I drove 9hrs and had to sleep in the car when I arrived because no one was in the office or would come down to check me in. I paid for the extra night to be able to have a room when I arrived and not have to wait to pay for the room. They cancelled my reservation and charged me for one night which I feel was not fair considering the situation and fact that they cancelled it and it was already paid for in full! I will never consider this property again!
Ashley
4 晚家庭旅遊
6/10
It was okk
shraddha reddy
1 晚旅行
10/10
Check in/out was easy with welcoming staff. Room was clean & decent. Would stay here again in future.
真實旅客
1 晚家庭旅遊
2/10
Jn
Adriana
3 晚旅行
4/10
Staff was friendly with certain folks and quite rude and aggressive with others. Did not make for a very comfortable stay.
Scotty
1 晚旅行
2/10
We were turned away from this property due to ALL people staying in the location not having their ID on them (not just the person checking in). It was 11:00 pm after we had been driving for 12 hours and they literally told me I could check in but my husband would have to stay in the car!!. I have never encountered this at ANY hotel EVER.
Shelly
1 晚家庭旅遊
8/10
M
Amy
1 晚旅行
8/10
Tommy
1 晚旅行
8/10
Not enough towels and toilet paper for multiple night stays
pat
1 晚家庭旅遊
6/10
Despite having a confirmed booking through Expedia, they would not allow a check-in without an mail address. They had already taken a picture of my drivers license and had my credit card on file. The collection of needless data by corporations has repeatedly exposed comsumers to identify theft when these corporations don't handle private information appropriately.