My police officer husband was called into work last minute and they were unable to accommodate us and refused to give us a refund. Will never recommend this place or book here again.
Samantha
1 晚家庭旅遊
4/10
David
2 晚旅行
2/10
Sharon
3 晚旅行
2/10
真實旅客
2 晚家庭旅遊
6/10
Cami
2 晚旅行
2/10
Terrible very ran down old deplorable,, roaches, locks broken no tv cable some rooms no tv smells lime marijuana..
This place needs shut down ,
真實旅客
2 晚家庭旅遊
2/10
It was filthy had roaches and a gap under the door a small animal could fit through and the tv didn’t work plug would spark and u had to unplug tv to use microwave or fridge horrible experience
Ashley
2 晚家庭旅遊
8/10
Louis
1 晚旅行
4/10
When I first got there, there was a man yelling at the front desk lady because they had forgot to mention that they would be taking a $75 deposit fee (also the first time I was notified but it wasn't a big deal to me because it would later be reimbursed). When it was my turn the staff was terribly rude to me. Didn't say hello, didn't ask if I was checking in or anything. The only words he said to me were "Id Ma'am". And then asked me how I was paying for the security deposit. And then I went up to my room. Filthy. Gross. There was hair from someone else's head on my bed. The floor looks like it hasn't been swept for months. And they didn't provide enough towels for my party. And then when I decided to go and relax in the pool it was absolutely filthy. There was trash INSIDE THE POOL let alone a whole bunch of leaves and band aids. And then these teenagers we at the pool BLARING music at 10 at night. I would honestly say this was the most disappointing visit I've had in pidgeon forge.
真實旅客
2 晚好友同遊
6/10
Their front desk associate avoided eye contact, pretty sure we had black mold above our shower, the sink was missing the drain topper, the bedding was subpar, other guests were loud (uncontrollable).
Victoria
1 晚旅行
6/10
Nicole
2 晚旅行
8/10
Thwy will charge you a $75 security depost at check in thats not mentions on line
Vanessa
1 晚家庭旅遊
4/10
Room was just ok. Shower head was coming off the wall. Toilet would barely flush. Never got clean towels and no washcloths in sight.
Katy
2 晚旅行
6/10
Richard
4 晚旅行
6/10
There were bedbugs on the bed, couldn’t sleep.
Saiyed Anjum
1 晚旅行
10/10
Brooke
1 晚旅行
8/10
Derrick
1 晚旅行
10/10
1 night stay everything was good bathroom door had a hole busted in it but other than that room was super clean beds clean fridge and microwave was clean. No hair dryer, nice and friendly staff
Faith
1 晚家庭旅遊
6/10
The location is amazing, you could walk to the Island, but you get what you pay for. We didn't get the room we booked because housekeeping never prepped it, but they got us a substitute. It wasn't "new", spotless, or pristine and the television had been removed. But it was relatively quiet and comfortable.
真實旅客
2 晚旅行
6/10
Steven
3 晚旅行
6/10
The people upfront, thanks they own the place can’t get towels half the time small bathrooms with a showerhead for midget hot watered. It would burn your skin off.
Frank
13 晚家庭旅遊
2/10
don’t go here unless you really have no other choice the room they put us in the first time already had someone in it and the 2nd room the metal piece for the door lock was off and we had 2 towels no rags no hand towels nothing
alexandria
1 晚好友同遊
4/10
Tv don’t work was told they would fix never showed up- dingy stuffy rooms ! Kinda rude at check in maintiance never came even after I called to ask when we got back into room .