Overall wonderful experience - highlights: great customer service with big smiles from receptionist at check-in, and Trainee Ulin at breakfast. Customers starting their days would appreciate more staff like her. Thank you!
Nathan
1 晚商務旅行
8/10
Silfia Novita
1 晚家庭旅遊
2/10
Christopher
6/10
真實旅客
1 晚旅行
10/10
The staff was incredible. There were times when I attempted to tip room service and they would return the tip later. I had to insist that they keep it. Honest as could be. Clean comfortable and accommodating. They even have vegan options on the menu. Definitely enjoyed the fruits and vegetables on the breakfast buffet as well. Incredible service from the on-site restaurant manager madam thank you!
Ron
7 晚浪漫之旅
8/10
All was good...plus lovely ladies working in the restaurant . :)
Willi
1 晚旅行
10/10
Very nice all very helpful should be 5 stars i loved it clean good breakfast. Even spoiled me with a birthday cake. Mr gusty kitchen manager always kind. Receptionist wow all best my feelings are top from Santia. Thank you Santika and all staff.
Abul
6 晚家庭旅遊
8/10
I stayed for 3 nights. The room needs more light especially in the bathroom. The window is not sound proof, a bit noise. The breakfast is not great but ok, standard menu.
However the staff is very friendly and responsive. They are willing to help you.
Putri
3 晚家庭旅遊
10/10
Pelayanan memuaskan
Anggit
3 晚旅行
8/10
Ett helt greit vestlig orientert hotel. Personalet prøver virkelig hardt, selv om de falle litt igjennom noen ganger. Frokosten var bra, middagen var også bra til å være Indonesia.
真實旅客
4 晚浪漫之旅
10/10
真實旅客
1 晚旅行
8/10
Value for money - comfortable bed and clean room - friendly service staff
SALLY
1 晚好友同遊
10/10
Top du top sur Java 20/20 ! Rien à rajouter.
Ludovic
2 晚浪漫之旅
10/10
this hotel is just the best the stuff are great very helpful. it is very clean I love Santika . nothing else but all my love to the stuff in Santika for the help and support. I felt like a king there thanks again and I will always stay there if I am n Banyuwangi.
真實旅客
3 晚旅行
10/10
真實旅客
1 晚旅行
2/10
I was sexually assaulted by an employee of Hotel Santika, Ban