The attitude of the female staff at the front desk is very bad, and it takes a long time to check in.
Yue
Yue,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025年1月1日
Temple
Temple,9 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月1日
Edward
Edward,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月29日
Edward
Edward,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Alexander
Alexander,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月27日
4 Star ⭐
Maid hiding behind cart on phone texting.
I asked for tissue and clean towels.
I was told to call front desk.
Toilet was clogged.
Came 2 hours later.
Asked for tissue,got it 2 hours later
No English talking workers
Maeola
Maeola,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Love it here!
This place has become my home away from home! The front desk (Magaly&Blake are the Best) & rest of the staff, have been absolutely amazing! They’ve made my stay pleasant & welcoming. Love it here!
Angela
Angela,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月26日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
Cecilia
Cecilia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Ian
Ian,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Carishma
Carishma,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月20日
Good but service needs help.
The stay was good, however, we had to request towels several times and they did not have any towels readily available. We were told all they could give us was mat towels
Jasmine
Jasmine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Great Service, bad breakfast charge rollout
Service was great! Magaly & Blake are the BEST! The staff here is amazing! Nice, quiet & home away from home vibe. Love it at this location! My only Gripe: There was a change to the free breakfast, listed in my booking. This location no longer has free breakfast & we got caught on opening weekend. It was a bit chaotic because there was no notice & the staff had to explain to all the people coming down for free breakfast, that it’s no longer free. This was a bad rollout for this kinda change & I was disappointed it was handled this way. The staff tried their best but this was a bad decision made from the top.
Angela
Angela,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月18日
Alejandra
Alejandra,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月17日
Todo bien excepto por una fslla en una puerta del shower
Jose de Jesus
Jose de Jesus,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月15日
Angeles
Angeles,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月15日
Jairo
Jairo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Great hotel. Nice large room, plenty of space ace for kitchen fs to play games and cards on floor.
Day of check out we went through have breakfast and was wondering informed that they were going to charge for breakfast now. We were upset and did not eat there.
When we travel we look for hotels that offer breakfast to offset cost of family trips.
Nancy
Nancy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Angelina
Angelina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
New Hotel so all was good
Imran
Imran,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
No maid service in the three nights. Should at least made the bed and refreshed towels. Should’ve restocked the coffee pods. Had no regular coffee.
JL
JL,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Jorge
Jorge,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Excellent stay, other than price differential
The stay itself was excellent, from room to service received. The only negative issue I had was being charged a different price than my booking. For some reason it was off by $20. I’m currently awaiting the GM to address this & refund my difference.
Angela
Angela,5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月6日
Not clean
Stayed for 4 night only had two big towels alone arrival no face towels or bath towels. No one never came to clean the room bed sunk furniture damaged and stain. Bathroom floors look it never been mop.
Danielle
Danielle,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月4日
Worst stay in a while
Rooms not ready,mngr still has not reached out, I was disappointed for the brand