Hotel NEO+ Penang by ASTON

3.5 star property
Hotel with outdoor pool, near Hin Bus Depot Art Centre

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Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Exterior
View from room
Sundeck
Cafe
In the heart of Penang, Hotel NEO+ Penang by ASTON offers a haven with its on-site restaurant Lemongrass and coffee shop. Stay active at the gym, unwind by the outdoor pool or explore nearby Hin Bus Depot Art Centre. With free in-room WiFi and helpful staff, this hotel is perfect for those seeking convenience and relaxation.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$49 nightly
The total price is $56
Nov 19 - Nov 20
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Double

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Family Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

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About the neighborhood

Map
68 Jalan Gurdwara, George Town, Penang, 10300

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.3 km
  • Gurney Drive - 3 min drive - 2.3 km
  • Gurney Plaza - 5 min drive - 3.8 km

Getting around

  • Penang Intl. Airport (PEN) - 24 min drive
  • Penang Sentral - 26 min drive
  • Tasek Gelugor Station - 34 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Starbright Coffee - ‬2 min walk
  • ‪Gama Hawker Stalls - ‬2 min walk
  • ‪Sweetbar Cafe - ‬1 min walk
  • ‪Art & Soul Café - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

When you stay at Hotel NEO+ Penang by ASTON, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, Gurney Plaza and Penang Hill are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 196 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lemongrass - Onsite restaurant.
Art and Soul Cafe - Onsite café.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 31.80 for adults and MYR 16 for children

Children & extra beds

  • Rollaway beds are available for MYR 90.0 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Is there a pool at Hotel NEO+ Penang by ASTON?

Yes, there's an outdoor pool.

Are pets allowed at Hotel NEO+ Penang by ASTON?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel NEO+ Penang by ASTON?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel NEO+ Penang by ASTON?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel NEO+ Penang by ASTON and nearby?

Hotel NEO+ Penang by ASTON has an outdoor pool and a fitness center.

Are there restaurants at or near Hotel NEO+ Penang by ASTON?

Yes, there's an onsite restaurant, Lemongrass.

What's the area around Hotel NEO+ Penang by ASTON like?

Hotel NEO+ Penang by ASTON is in Downtown George Town, a short 2-minute walk from KOMTAR and 14 minutes' walk from Georgetown UNESCO Historic Site.

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Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Shower
Old town
Breakfast
Restaurant
Water
Parking
Toilet

What guests liked

  • The rooftop pool was clean, had beautiful views, and was a lovely place to relax. (8 reviews)
  • The breakfast buffet was excellent in terms of quality and quantity, with friendly and courteous serving staff. (5 reviews)
  • The property is surrounded by a variety of food options and restaurants. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Good place to stay. Friendly staffs
1-night trip

10/10 Exceptional

nice rooftop pool, good location
Kim kwan, 1-night trip

10/10 Exceptional

Comfy bed, nice pool. Would stay again
kevin, 1-night trip

10/10 Exceptional

good rotation and very nice 👍
Hyojeong, 4-night trip

10/10 Exceptional

Zafe, quiet but cenyrally located.
Vijay, 3-night trip

6/10 Good

Good hotel for a short stay

Economic hotel close to big shopping centers. Many food streets in the walking distance. Very strict rules for the use of their swimming pool.
MARJA, 7-night trip

6/10 Good

The hotel is very clean and it is located in a central location. The room is a little small. Wish the room can be bigger :))
Ariel, 2-night trip

6/10 Good

It's alright. Staff are friendly.
kathrine, 3-night trip

10/10 Exceptional

Near to komtar
1-night trip

8/10 Very good

Love the room design, cleanliness. Only thing there is no bfast available..
Saifulhafizam, 1-night trip

10/10 Exceptional

Really good hotel!

Great service. Great location. Very nice compact and modern room. Wifi worked great. Very nice poolside area. Breakfast buffet has a wide selection. There’s a water dispenser with reverse osmosis system in the hallways - that’s really cool and reduces huge amount of plastic bottles waste!
Antti, 4-night trip

8/10 Very good

Nights at neon

6 nights solo . Very nice modern spacious quiet room . Hotel is in a great location . Good breakfast choices , busy at times . Nice roof top pool also busy at times with kids . Gym is no good apart from one good treadmill .
View from my room
Nice modern room
Rooftop pool, busy sometimes
David, 4-night trip

8/10 Very good

good location. restaurant does not meet up market standards

10/10 Exceptional

Great plug-in adapters for global travellers. Nice idea to have water in hallway to conserve on plastic bottles.
GAVIN, 2-night trip

8/10 Very good

.
MOGAMAT, 6-night trip

6/10 Good

the location was convenient, we did feel safe, the room cleanliness was only average, the pool was to be closed for maintenance, however they should have posted that on the website when booking, because when you're melting from the heat and humidity and can't have a swim in the hotel which you booked because it had a pool, this was very disappointing
Suzie, 7-night trip

10/10 Exceptional

Big room, very good for those with cars (parking)

Best for those who needs parking. Room was big... Perhaps the hotel can paint their walls a bit to improve their corridor conditions and do give extra pillows and slippers in the room? Tq.
Li Li, 1-night trip

6/10 Good

No bottled water supply. Look like most Indian people staying, noisy at corridor walk way due to cheap door installed. One of best located at and walking distant of all kind of foods, Penang one of best prawn noodle shop near by. Three shopping malls building tied up with bridges.
Moe, 1-night trip

8/10 Very good

Overall was good stay. Just the shower area need to be improved, the width of the shower screen is narrow causing the kept flowing out causing the entire toilet area all wet. We rented a scooter and parked overnight at the hotel designated parking, unfortunately the stray cat scratched the bike’s seat causing us to pay for extra for damages. Hope you could look into this matter.
Mei Yeng, 2-night trip

6/10 Good

After taking a shower, the toilet becomes flooded. The water pressure is quite weak and the sink is kinda choked
Sebastian, 1-night trip

6/10 Good

We got 2 rooms. First day Hotel overcharged and says will take few weeks to refund back to credit card. 2nd day 1 room door handle came off and fixed. 3 rd day same door battery ran out and card doesnt work. Next day another room card doesnt work. One of the room floor always feel damp and slippery. Not sure why.

2/10 Poor

Not satisfied

We had booked 3 rooms for 6 adults and when we arrived for check in at 4.10 pm only one room was ready. The receptionist gave us the room key asked us to rest for 20 minutes while waiting for 2 more rooms to be cleaned. Not 20 minutes to wait but 2 hours more to tidy up the 2 rooms. Upon getting the rooms key, unfortunately another one room was still untidy. Really disappointing.
Zulkafli, 1-night trip

6/10 Good

Convenient
SYLVESTER, 3-night trip

8/10 Very good

La atención de los empleados es sobresaliente, el hotel es muy céntrico y muy bien situado. El desayuno buffet bastante mejorable. La piscina en la azotea ideal
Jose Manuel, 2-night trip

10/10 Exceptional

A great option.

Loved the room. The pool area was also lovely. Excellent service.
Sara, 1-night trip