We stayed at this hotel in Istanbul for seven days, booking two family rooms, each advertised as a triple. Overall, we would rate our stay 4 out of 5. While the hotel is marketed as a five-star property, it didn’t fully meet that standard.
Positives:
Great location, close to main attractions and amenities.
Good facilities, including a spa and gym.
Very helpful staff — throughout our stay there wasn’t a situation where a staff member couldn’t assist.
Breakfast offered a decent range of choices and was enjoyable.
Negatives:
The rooms were small for triples.
The mattresses and pillows were poor quality, uncomfortably soft and bouncy.
In summary, the hotel has a lot going for it, particularly its location, facilities, and excellent staff. However, improvements in room size and mattress/pillow quality would make the experience more in line with a true five-star.