Check in was easy and the service was friendly. The main reason for a score downgrade was because of a broken bathroom door and door latch. We are a family of five and it’s not great when you can’t close the bathroom door for privacy. Besides having super noisy neighbors above (something the hotel really can’t control) there were no other issues and the room was satisfactory.
Lace
Lace,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
Somewhat dated and noisy. Gel soap had been spilled on main floor, through elevator, and on our floor. We told a housekeeper but nothing was done. Tild the main desk and she began to take care of it. Very dangerous situation.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
No extra pillows provided
No extra pillows provided for pullout couch. Disappointing.
Christian
Christian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
SERKAN
SERKAN,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Clean very nice place to stay. Good management.
Sherzod
Sherzod,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Front desk staff particularly friendly and helpful.
Victoria
Victoria,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
SERKAN
SERKAN,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Great
Jeffrey
Jeffrey,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月24日
Quick stay for Christmas
Our stay was wonderful. The only issue we had was not enough hot water for showers. I love they accept pets. I will be staying at these hotels again.
Janet
Janet,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Edicta
Edicta,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Adrian
Adrian,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Cindy
Cindy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Ericka
Ericka,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Awesome Staff.
The staff was very nice, they made check in and out very easy.
Matt
Matt,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
Good hotel
Comfortable hotel. Newly renovated. It just sucked having a room right by the elevator.
Derek
Derek,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
TV channel guide
We had a wonderful visit with our dogs and family. The property was clean and maintained well. The only negative we had was that the channel guide on the TV did not work and their was no channel line up. When we called the front desk to inquire about a channel she told us we'd just have to scroll through. It was frustrating because even the numbers for the channel weren't showing.
Kirstie
Kirstie,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月28日
SERKAN
SERKAN,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Excellent stay.
Our first time staying in Amarillo. Cassie helped us check in. She was amazing and really nice. She made us feel at home. Our room was fantastic and very spacious. I wished we could stay longer. We will definitely visit here again next time we are in Amarillo. I wish all customer service was like Cassie!
Vanessa
Vanessa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Colton
Colton,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Kesha
Kesha,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Very friendly staff. The room was very clean and the property was quiet.
Rose
Rose,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
‘Home Away from Home’ Indeed
Cassi checked us in and was the beginning of a wonderful home away from home experience. This location was such a blessing because ‘pet friendly’ also included cats - yay!