El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Fausto
Fausto,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年10月3日
El estilo colonial
Erik
Erik,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2022年3月29日
Joffre Javier
Joffre Javier,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2021年11月25日
Beautiful hotel very friendly staff restaurant needs big improvement
Charles
Charles,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2021年11月4日
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well!
The off-site parking was a bit inconvenient and the rooms were a little damp.
But overall, our experience was wonderful and we will be back!
Deborah
Deborah,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2021年7月28日
La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2021年7月5日
roberto
roberto,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年12月13日
Daniel
Daniel,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年11月27日
真實旅客
1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年11月4日
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年8月17日
Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Mike
Mike,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2018年8月13日
Bad Experience
When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels.
I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.
Rafael
Rafael,2 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2018年2月26日
1st trip to the mountains
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly.
The staff was helpful, caring about our well being and followed up on every request we made.
They found a english speaking driver, for us, that was very good.
We have nothing bad to say about the hotel, and our stay.
An absolute 5/5.
Joe
Joe,4 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2018年2月22日
Staff amazing and bilingual
Lanita
Hotels.com 真實旅客評語
10/10 好極了
2018年2月20日
Staff are the best and speak English
Lanita
Hotels.com 真實旅客評語
10/10 好極了
2018年2月10日
Very enjoyable stay and the staff were very, very accomadting.
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年12月28日
Beautiful colonial hotel. Excellent service and location. Very clean hotel and good restaurant.
真實旅客
1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2017年11月4日
The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service
Alex
Alex,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2017年5月25日
Nice stay in central area -- lot w/in walking dist
Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.
J. Graham
Hotels.com 真實旅客評語
10/10 好極了
2017年1月9日
Great stay in Cuenca at San Juan Hotel
We were so pleased with our stay at San Juan Hotel. The staff was very kind and helpful. We speak very little Spanish and there was always someone available who spoke English. The hotel is beautiful old style Spanish with a really lovely courtyard. We requested a room with a window that opened to the outside courtyard. So glad we did as not all of the rooms have an outside window. Room and bathroom were very spacious and very clean. The hotel is centrally located, within 2-3 blocks of several markets, the Cathedral, shops, cafes, etc.
Julie
Orbitz 真實旅客評語
2/10 不太好
2017年1月2日
Lindo pero me debitaron un importe mayor en tarjet
reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.
adriana
Hotels.com 真實旅客評語
8/10 非常好
2016年12月17日
旧市街のロケーションの良いホテル。
クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2016年11月7日
Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes.
No había aparcamiento como se informa en la reserva.
Sin estos problemas, gran hotel.
Lelio
Hotels.com 真實旅客評語
8/10 非常好
2016年6月20日
El hotel es colonial y muy bonito, el servicio excelente.
El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.