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White Rock Castle Suite Hotel & SPA

3.5 star property
Family-friendly hotel in Balchik with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for White Rock Castle Suite Hotel & SPA

Property entrance
Seasonal outdoor pool
Lobby
Sauna, Turkish bath, body treatments, hydrotherapy, aromatherapy
Flat-screen TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Pet friendly
  • 24/7 front desk
  • Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Television

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Queen Bed, Sea View

Deluxe Room, 1 Queen Bed, Sea View | In-room safe, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed, Sea View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
Satellite channels
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

In-room safe, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Park View

In-room dining

Junior Suite, Park View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Park view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
22 Akad. Daki Jordanov Street, Balchik, 9600

What's nearby

  • Summer Palace of Queen Marie & Botanical Gardens - 9 min walk - 0.8 km
  • Balchik Central Beach - 3 min drive - 1.9 km
  • Lighthouse Golf Club - 8 min drive - 7.0 km
  • BlackSeaRama Golf Club - 17 min drive - 12.4 km
  • Albena Beach - 25 min drive - 11.3 km

Getting around

  • Varna (VAR-Varna Intl.) - 68 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Veroni - ‬5 min drive
  • ‪Bar Fantasy - ‬2 min drive
  • ‪Queen's Winery House - ‬7 min walk
  • ‪Makali - ‬15 min walk
  • ‪Lighthouse Lobby Bar - ‬9 min drive

About this property

White Rock Castle Suite Hotel & SPA

White Rock Castle Suite Hotel & SPA features a rooftop terrace and a free kids' club. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body scrubs. A poolside bar, a fitness center, and a sauna are other highlights.

Languages

Bulgarian, English, French, German, Russian, Spanish

At a glance

Hotel size

  • 93 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle service is offered for an extra charge of EUR 60.00 per vehicle (one-way)

Renovations and closures

The property is closed between December 1 and April 14.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Pool, spa, & gym (if applicable)

  • The spa is accessible for EUR 5 per person, per day

Policies

This property accepts credit cards, debit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that beverages are not included in Half-Board and Full-Board rates.

Also known as

White Rock Castle Suite Hotel Balchik
White Rock Castle Suite Hotel
White Rock Castle Suite Balchik
White Rock Castle Suite
White Rock Suite & Spa Balchik
White Rock Castle Suite Hotel & SPA Hotel
White Rock Castle Suite Hotel & SPA Balchik
White Rock Castle Suite Hotel & SPA Hotel Balchik

Frequently asked questions

Is White Rock Castle Suite Hotel & SPA currently open?
The property is closed between December 1 and April 14.
Does White Rock Castle Suite Hotel & SPA offer free cancellation for a full refund?
Yes, White Rock Castle Suite Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at White Rock Castle Suite Hotel & SPA?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at White Rock Castle Suite Hotel & SPA?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at White Rock Castle Suite Hotel & SPA?
Yes, there's free self parking.
Is airport shuttle service offered by White Rock Castle Suite Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 60.00 per vehicle one-way.
What are the check-in and check-out times at White Rock Castle Suite Hotel & SPA?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at White Rock Castle Suite Hotel & SPA and nearby?
Have fun with nearby activities like hiking, horseback riding, and snorkeling. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. White Rock Castle Suite Hotel & SPA also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near White Rock Castle Suite Hotel & SPA?
Yes, there's an onsite restaurant.
What's the area around White Rock Castle Suite Hotel & SPA like?
White Rock Castle Suite Hotel & SPA is a short 9-minute walk from Summer Palace of Queen Marie & Botanical Gardens and 15 minutes' walk from Ethnographic Museum.

White Rock Castle Suite Hotel & SPA Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tv dont have hdmi socket for our amazon fire stick, that was litteraly our only problem, we assumed they would have as they had flat screen tvs. So we was unable to watch anything of an evening.
Char, 2-night romance trip
Verified Expedia guest review

6/10 Good

Craig, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Ebookers guest review

8/10 Very Good

brasoveanu, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Robert, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Стаята беше без балкон. Паркингът е недостатъчен за всички автомобили.
Plamen, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

We rented two rooms - one was a suite with a sofa bed. There was a strong sewer smell in the bathroom. No toilet paper in the bathroom of the 2nd room. The wifi was terrible. And the sofa bed in the suite had a huge dip in the middle and a flimsy matress. They only had kitchen utensils for 2 people. Overall a pretty bad experience. On the flip side, the receptionist did her best to help with the matress situation.
R, 1-night trip
Verified Expedia guest review

8/10 Very Good

alin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely spacious room. Good breakfast.
Friendly welcome. The hotel was very convenient for the botanical garden and palace., and also an easy 20 minute walk to harbour restaurants. Room and bathroom were spacious and very clean. We had a sea view room but I have to admit the sea was rather distant! Would certainly recommend.
Vanda, 2-night trip
Verified Expedia guest review

4/10 Fair

Basic hotel
The hotel looks nice from the outside but the room with breakfast for one night that I stayed in was very basic. I had previously stayed in a 5 star hotel the night before so was probably a bit spoilt. However, this hotel did it's job without being any more than average. Staff were friendly and helpful so no issues with that but the rooms may need some modernising over time. I expected something better for almost 70pounds for the night but it is what it was. I'd give it between 2.5 and 3 stars.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with good facilities
Really nice hotel room. 2 bathrooms, and a separate living area. Would have preferred an actual double bed, but instead got 2 singles pushed together with single duvets which was strange! Nice bathroom with a great shower, though the hot water ran out towards the end. Hotel staff okay, but a smile wouldn't go amiss...very little English spoken. Don't eat in there as very basic. Used the spa facilities which were good. The gym is more for weights than cardio. Limited car parking. Overall it was really good value for money
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

Nice hotel. Handy for the botanical gardens.
Unfortunately it is a longish walk to the town and the seafront. The seafront is nice and some parts of the town but other parts a very rough, as is much of the countryside nearby.
Verified Expedia guest review

6/10 Good

The restaurant needs to improve the staff and menu offer and quality. Not pleased with the breakfast either.
Verified Hotels.com guest review

8/10 Very Good

Good hotel amenities, poor service
Very comfortable and clean rooms with many amenities. However, the Internet connection was very bad and not up to the Western standards. We were unable to connect to the Internet to check on our flight reservations. The hotel staff dismissed our complaint with " The Interned doesn't want to work". It seemed that they consider the Internet as a unnecessary luxury and do not understand how important is to be able to check on your air ticket reservations or flight changes when you are away from home. The hotel staff knowledge of English was limited at best and some of the clerks did not even speak the local Bulgarian language. Good hotel amenities, very poor service. The quality of the breakfast was well below standard.
Verified Hotels.com guest review

10/10 Exceptional

Perfect getaway for a couple of days
The hotel was perfect for a week-end get away (it could be suitable for even longer visits). Very nice furniture, the studio was excellent - very nice furniture, very clean and with a nice view. I was pleasantly surprised when I walked in.
Verified Hotels.com guest review

4/10 Fair

Disappointment
Big hotel with a few parking spaces available , needed to park very late and leave early on other businesses parking lot luckily for me my schedule involved at 6am going out and coming back at 10 pm but otherwise no parking space. Internet extremely slow never was able to check my e-mail , TV picture horrible probably non HD or digital and couldn't figure what language was the menu . Noisy ( probably thin walls .
Verified Expedia guest review

6/10 Good

Dania, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

4 Nächte Aufenthalt- Zimmer niemals geputzt. Nur den Mistkübel wurde entleert, nicht den Aschenbecher im Balkon. Zu wenige Parkplätze
4-night trip
Verified Expedia guest review

8/10 Very Good

Todo perfecto
Hotel cerca del mar negro. Habitaciones amplias, limpias y con excelente wifi. Spa correcto
Jordi, 1-night trip
Verified Expedia guest review

8/10 Very Good

Rent, stilig, fin beliggenhet og topp personal!
Vi likte oss godt her, kona fikk trent og ungene plasket rundt ved hotellets basseng. Rent og stilig, god service og store rom. Beliggenheten er litt langt fra stranden, men i Balchik er det uansett ikke mye strand å trakte etter. Men mye å se på, flotte hus og murer i kalkstein, mange trapper og lite koselig sentrum. Et lite stykke å spasere til sentrum, rundt en kilometer. Men botanisk hage ligger rett utenfor hotelldøra, dette er en stor attraksjon i området, anbefales veldig å ta seg en tur hit. Vi byttet riktignok rom, men det var kun på grunn av senga. King size bed er IKKE to enkeltsenger satt sammen, men dette er noe de gjør på hoteller over hele verden.
Espen, 7-night trip
Verified Expedia guest review

8/10 Very Good

7-night family trip
Verified Hotels.com guest review

8/10 Very Good

très bon séjour, à refaire !
séjour très agréable, personnel sympathique,la proximité du port de balchik et des restaurants.
Verified Hotels.com guest review