예약을 했는데도 기록이 없다고 확인하는데에 한참 걸려서 체크인이 많이 지연됨. 또한 가격에 비해 터무니없는 모텔급 시설에 전반적으로 불만족스러움.
真實旅客
1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017年5月1日
친절, 청결, 조용, 고요, 아늑
조용한 위치, 전반적으로 청결한 환경, 친절한 직원들 서비스태도
真實旅客
Hotels.com 真實旅客評語
2/10 不太好
2017年2月17日
Looks nice outside. Wouldn't book again.
We were attending the Snowboarding World Cup race in adjacent Phoenix Park and couldn't find a room there. We found Orient Hotel online, knowing it was 700m away. We didn't realize we'd have to walk everywhere with no sidewalks on the main road and dragging luggage behind us.
Orient Hotel looks good on the outside, poised on a hill but a terrible experience inside. DON'T GO THERE.
We arrived around noon with a bus from Seoul dropping us off at Phoenix Park Resort and walked on the road to the Orient Hotel. They wouldn't let us check in (even though they looked empty) so we left out bags (which they just put behind the front desk - no bellman / secure luggage room). The lobby was spacious and clean, but empty and cold. Staff did not speak English and we could barely make ourselves understood.
The hotel restaurant was not operating and there was nothing to do there, so we walked to a hole in the wall restaurant across the road and had some really good authentic Korean food, served by locals with zero English. Get ready for that everywhere.
When we returned, they gave us a single plastic key (with a charge if we lost it). The room was freezing and we got instructions to set the in-floor heating.The twin beds were very stiff and we slept poorly on them. The bathroom was small, with just one bath towel and NO SHOWER CURTAIN. Everything got wet.
There was nothing to do at the hotel so we stayed away all day. Cleaning staff showed up at 4 PM the one day we got back.
Frank
Expedia 真實旅客評語
6/10 不錯哦
2017年1月16日
just location was good.
No ENGLISH service.
front desk poor service. all staff acting like there home.
