The hotel was ok. It was my first time using this app and when i asked the hotel questions about the card being charged they seemed annoyed that i was asking this qyestion. The people at the desk did not seem able to smile.. Also the sheets on the bed were axratchy an f the bed was noisy
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Nathan
Nathan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 23 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Very enjoyable. The staff were pleasant and professional. The facilities were clean and comfortable. Any questions that we had were answered with a refreshing attitude of concern that they were answered. Great people.
Gerald
Gerald,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 22 日
Not clean
There was hair on my bath cloth & in the shower. There was no floor moulding in bathroom around shower and looked like gross black mold all around it. The wall vent in bathroom was nasty with black gross stuff coming out of it. The sink didn’t have a stopper so had to see nasty black stuff down drain, there were only two rolls of used toilet paper and they were 3/4 of the way gone already. I wanted to workout but the gym was very hot. The AC needs to be on in there. Shower was so hard to turn on that we had to ask how to get it on. Not enough handicapped spaces. I feel like people need to know this because I chose this place because of all the great reviews but that was not our experience at all. The good part was the location close to rock city & ruby falls, the breakfast set up was nice except there was not a trash can in the beverage area where people were making their coffee so trash was just piling up on the counter. The trash cans were getting too full to throw anything else away. Also took a very long time to check in, even though I already had the reservation booked. After that long drive and being tired, we just needed to rest and check in usually doesn’t take that long other places.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Robbie
Robbie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
love the scenery
anita
anita,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Online says weekend breakfast is until 10, but it’s 9 so we had to run out and get our own breakfast. The pool isn’t secured at all. Anyone from the back parking lot and area can walk right in the gate. Room smelled like mildew when we walked in and the tub faucet leaked constantly.
Corey
Corey,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Excellent Stay
Customer service was quick and friendly. Hotel was nicely appointed and the room was clean.
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Good choices of breakfast clean room
Theresia
Theresia,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Cynthia
Cynthia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
It’s close to town about 15-20 minutes from everything. Plenty of parking. We were there for 5 days and breakfast was the same every single day, that was disappointing. Lady working breakfast was not friendly, the gentleman working at night was not friendly. The pool was nice, although you need to watch out for wasp. There are a ton of nests on the building above the pool. It was clean and beds were good.
Tammy
Tammy,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Jeff
Jeff,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Brook
Brook,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
JOEL
JOEL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Kymberlee
Kymberlee,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Break was great
Overall the hotel was clean. Breakfast was good. The one complaint i had was the bed give me a backache and the room was small
Elourde
Elourde,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 30 日
Conveniently located near most attractions and shopping/dining. The hotel was clean but had several broken amenities. Staff was unhelpful and seemed irritated to have guests.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Great relaxing night
Great hotel with clean comfortable beds great bathroom. Very nice night. Close to Ruby Falls.