Tengo una queja muy formal
Pedi realizar late check out y me dijeron que no habia campo . Me molesto mucho por que la ocupación del hotel no estaba ni al 10%
Como va a ser posible que me dijeran algo asi y despreciaran el que me quedará mas tiempo
Miguel
1 晚旅行
2/10
THIS HOTEL IS SCAM ADVERTISING.! Do not fall for it Be aware. The hotel Does NOT have access to thewhite and most beautiful beach in the punta Leona property. We never stsyed at it as we were humiliated disrespect we by 2 of security guards on punta leona beach as we got there and were humiliated by not weAring Punta leona hotel bracelets thats the only has the access to this beach onnpunta leona property. We were with 2 kids 10 yo and the guard on punta leona beach harrased us for not having bracelets from punta leona hotel but having non acess allowed from.this hotel. They did not refubd us till then and we NEVER stayed at this hotel as per what happened on the beach that day, as I managed the same day to book punta leona hotel with its beach access. Do nNOT fall for this scam hotel advertising! Stay aware. The guard on punta leone beach offered us to walk 15 miles on the ocean back to thus hotel since he was humiliating us in front of our crying 2 kids and didnt allow us to even take thr bus back to this hotel....kids born in CR, spoke perfect Spanish and we did too. It never helped us to get a refund from this hotel as Expedia said the hotel never answered thrm what happened. Please DO NOT BOOK this place . Scam.
tatiana
2 晚家庭旅遊
8/10
Los accesos a las
Playas están fatales
Líndsay
1 晚旅行
8/10
VICTOR
1 晚旅行
8/10
Great !
Mauricio
1 晚家庭旅遊
6/10
Mattress are old and lots of metal springs making hard to sleep. Breakfast was great and entertainment staff keep a good mood during the day.
Marianela
2 晚家庭旅遊
10/10
真實旅客
1 晚旅行
8/10
El hotel es muy cómodo y las habitaciones bien equipadas y mantenidas.
El volumen de la música en la piscina es a veces un poco alto.
La arquitectura del hotel es básica, no saca provecho del entorno natural en el que está ubicado.
Permiten salidas tardías a una tarifa muy razonable.
MARCO
2 晚家庭旅遊
10/10
Tranquilidad y privacidad
Luis Dionicio
2 晚家庭旅遊
8/10
Celia
1 晚好友同遊
6/10
I like the family friendly setting and the conveniance of the small supermarket up the block
Paul
3 晚旅行
4/10
SHARON
1 晚家庭旅遊
6/10
Relación precio mobiliario muy básico camas duras ,distribución del espacio fatal quisieron convertir dos habitaciones en un apartamento con enormes errores de diseño incluso una pila atravesada que no permite cerrar una de las puertas. El desayuno entre regular y malo el personal del salón de desayuno si muy atento
Roberto
1 晚家庭旅遊
6/10
Many things wrongs. The layout sucks, broken elevator, poor directions inside the complex very easy to get lost. Not enough lights in the pool area once it gets dark…. Infestation of mosquitoes!!! Good resultant good prices, good food/breakfast, good staff. Nice pool. Bring mosquito repellent.
Leslie
1 晚家庭旅遊
6/10
Hoye Arenas does not longer have an agreement with Punta Leona which means the only beach access is now Playa Mantas and you have to either pay the regular parking if you get any spot cause is pack during weekends or walk there from the hotel as is no longer offering transportation. Really Arenas just provides the pool and sells a closer location to the beach but no beach access at all. I’m not sure I’ll go back as least not during high season