1. Staff gave us a room at 7th floor, and told us to take the elevator to 6th floor and walk up one stair. But then we found out the lift was indeed properly working and could go to 7th floor without any problem...
So, he may find this funny...?!
2. Huge cleanliness problem: stains and dirt on the sheets and blankets, strands of hair found on bed and bathroom floor, greyish towels, stains on the wall
3. Room is small, not enough space for opening the luggage, we have to take turns walking around the room
4. dimly lit, no light at the entrance area at all
5. noisy fridge and ventilation
6. step trash bin does not open
7. mistakenly called us at 8 in the morning with no purpose when we didn't ask for any wake up call.