When I get to the hotel and check in, I show her my confirmation email the receptionist told me that Hotels.com is a scam and she has no reservations for me and no room available. She told me that I have to book at least one or two months in advance in order to get a room. Hotels.com please respond to this.
Danny
Danny,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月12日
ahmed
ahmed,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月11日
George
George,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月10日
No electricity
No electricity yet still showing that they were open online and took money. Got to the hotel and she could not refund my money because they were completely out of power. Terrible experience.
Cole
Cole,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月9日
Austin
Austin,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年6月19日
I didn’t get a chance to stay due to the room I had for reservations had a broken a/c unit they wanted to charge me the difference for another room I said no because why should I pay the difference due to a broken appliance that I’m not responsible for I left for another hotel down the street I felt as if they were trying to get over on me.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年5月20日
This is a terrible hotel and staff. I was given a room and ten minutes after settling in was told to move to another room. The next room did not have a bedspread, a cable box, the door wouldn't open with the key card, and had burns and stains in the curtains. The staff was rude and unconcerned when I brought this to their attention. They told me to leave and call expedia to get a refund. Don't stay here!
Oscar
Oscar,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年3月3日
This was the worst hotel i have stayed in! As soon as we got checked my wife checked the beds as she always does there was hair stain sheets holes in the bedding the floor was dirty and covered with dust. I went downstairs and asked for fresh sheets and the gave me "clean" sheets turns out the cleaned sheets had a stain on them the next morning my wife took a shower and she wanted to use the hair dryer and the hair dryer does not work i would not recommend this hotel to anyone
eric
Expedia 真實旅客評語
10/10 好極了
2024年2月22日
Portia
Portia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年2月21日
Laura
Laura,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年12月28日
Latasha
Latasha,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年11月11日
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年10月20日
Erica
Erica,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年10月19日
Enjoyed my stay.
Tamara
Tamara,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年10月17日
Mostly welcoming,but,I couldn't log into the wifi.
Erwin
Erwin,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年10月16日
I couldn’t get checked in I tried calling the front desk to charge my reservation location and the desk manager was unavailable and still is at the time of this review. Last night I stayed in a Walmart parking lot because I’m going to need to be at my oncologist appointment today. I can not afford another booking while I wait for the money to be returned to my account and due to the front desk personal not being able to cancel or change my reservation I have to go see my dr at the cancer clinic smelling like I slept in the car which I did. So yeah I’m just not very happy or impressed with Expedia or the hotel.
Dick
Dick,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年10月9日
I needed time to myself and overslept from much needed rest.