The hotel was very nice and clean, however the indoor pool was extremely cold and would have been great if the property had a hot tub. Breakfast was really good, the day time staff is much friendlier than the night time staff. I would definitely stay again with my husband and children for a family vacation. The hotel is currently under renovation and I can’t wait to see the new outcome.
Antinique
Antinique,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Michelle
Michelle,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月28日
Josee
Josee,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月23日
Erik
Erik,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
Would book again
Very great service, family oriented and felt safe. Room was booked on Friday and didn’t experience any issues. Hotel is very close to restaurants, gas stations and metro station.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月3日
I’m pissed
When we arrived on Nov 29, which was my birthday everyone and everything was great. I got to my room it was cold the heating system wasn’t working so I called downstairs. They sent up the front desk clerk who tried to convince us that it was hot in the room. Then he told us he could move us, but it probably would be the Sam way in the other room. So I said I wasn’t moving. Went downstairs to get blanks to cover the heater still it was cold. About 1245am I went back downstairs spoke with the General Manager he came up and tried to do what he could but it was still cold. He removed the face of the heating unit plug in the until and the heater starts to work slow. He asked us did we want to move! My sister said it’s 1am and we are in the bed no we are not moving. He assured us that we would be moving to another room in the morning. He left the system on 72 degrees still blowing out cold air. It wasn’t until I put the heat on 97 degrees that the heat started to come out! We never received a call to be move. I received texts asking how was my stay and still no one said they were moving us.He assured me that I was going to get a discount on my stay. Walking away still paying $400.46 to sleep in the cold and receiving constant lies was ridiculous on my birthday! At check in I was assured that the rooms were renovated. I will never stay at this hotel ever again! When I check out on Sunday the receptionist was nasty as well.
Tanya
Tanya,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月26日
Pamela
Pamela,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Daniel
Daniel,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月18日
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Moises
Moises,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Everything and everyone was awesome
Tammy
Tammy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Great staff , friendly and professional! Easy access in and out. Good location for our needs
David
David,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月3日
Jessica
Jessica,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月29日
I wnjoyed my stay as always
SHELIA
SHELIA,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月26日
Roscoe
Roscoe,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月24日
It was Perfect in every way, clean,friendly,safe and great breakfast too.
John
John,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月24日
jocelyn
jocelyn,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月22日
Staff were friendly, breakfast was good. Rooms comfortable.
Indoor pool was not heated and that shouldve been specified on website. Pool was not clean and dirty towels lying around.
tammy
tammy,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月21日
The room was clean, beds comfortable, staff very friendly, decent hot breakfast. We did not have hot water Thursday night and Friday morning of our stay, but it was fixed by Friday evening and the manager gave us a discount for our inconvenience. There are not really restaurants or stores in the area but we were able to use delivery services. It was convenient to major highways/interstates.
Michelle
Michelle,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月21日
Jennell
Jennell,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月20日
Martin
Martin,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月20日
Comfy bed
The bed was comfortable, which is what matters the most to us but we were disappointed in the breakfast that everyone raved about in past reviews. The scrambled eggs were wet and not appetizing at all. The bacon was so hard and crunchy that I almost chipped a tooth on it! I asked if they had another kind of yogurt and was given expired yogurt. The lady who checked us in was not friendly. She didn’t greet me or explain anything to me. She acted like she hated her job. If you hate it that much, don’t work in customer service.