We were booked in an Executive Room, however, due to an accident happened in the hotel (flooding in 3rd floor) they arranged us to their sister hotel under the same group. However, the new hotel was far from the central area where the original one just right next to the mall. Moreover, they put us in standard room instead of the Executive Room as I booked.
In addition, they just booked us in the replaced one for one night and ask us to back to the original one the next day... it is really ridiculous!
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2015 年 9 月 6 日
The hotel staff is very nice and friendly. I still will choose this hotel if I have any trip to Johannesburg.