The location is great, the room is clean and the staff at the counter are very welcoming. ecommended.
HSIN I
HSIN I,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年10月7日
Jingjing
Jingjing,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年9月15日
Comfortable experience
very quiet and nice hotel,and close to the old city. I spent a wonderful time here,and appreciate your sending the post cards to my hometown of China,due to the lack of stamps and the limited time.
Haiyan
Haiyan,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年9月10日
Overall rating is good.
Betty
Betty,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2016年8月27日
Very, very noisy, unpleasant
It is the first time I visit Poznam. This hotel Is at the edge of old town. I should take an early train to Berlin next morning and slept about 10 pm. But the hotel took a musical party since 6 o'clock pm. The loudspeaker kept lousy all the night. I called the front desk that it was so noisy that nobody could fall sleep. They agreed to end it until midnight. Finally it stopped. It was 12:30 am the next day.
Leslie
Expedia 真實旅客評語
8/10 非常好
2016年7月31日
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
TAEHONG
TAEHONG,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
I love this hotel!
Beautifully designed hotel - really reflects the city and is exteremely comfortable and welcoming!
Millicent
Millicent,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Kenneth
Kenneth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Marcin
Marcin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Tonje
Tonje,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Disappointing customer service
I stayed in Puro Poznan many times before and this was the first time when I was unpleasantly surprised with their customer service.
I have the Platinum Status with Expedia/ Gold with hotels.com which comes with a few perks. One of them is a free room upgrade if/when possible. I get this perk 99% time of my stays in all of the hotels.
This time I spoke to 2 people at the reception and they said that this perk is unavailable. I checked online before arriving and they had over 7 rooms available that they could upgrade me to and I also arrived after 6pm so quite late, so their explanation that the rooms may still sell was not that great.
I had a room upgraded with less rooms available so I think this was just a bad training or bad customer service skills.
Everything else was great as usual, but this just leaves me disappointed as the Status should be honoured.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Great hotel
Great hotel, clean, friendly staff
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月15日
Definitely will stay here everytime !!!
Karolina
Karolina,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Göran
Göran,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
Excellent hotel.
James X
James X,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月9日
Pleasant hotel in Poznan.
Easy access from train station. Take 27 tram that departs across street from station and ride about 10 minutes. Then a short walk to hotel.
Hotel is very clean and modern. Bed was comfortable. Typical European double glazed windows do quiet. Breakfast was excellent. Old Town is a short walk. A very convenient location. I would stay here again.