We went to the counter at 4 pm on Sunday, August 12, 2018 to check in, but there were two waitresses in the lobby who did not respond at the counter until we said that we had to respond to the check-in, but told us At present, the room is still being sorted out. At present, there is no way to stay. But is there a reservation on the reservation website that can be checked in at 2 pm? We waited until 4:30 in the afternoon to let us stay.
The next morning, check-out and breakfast on Monday, August 13, 2018, but a waiter at the counter didn’t let us have breakfast, saying that we didn’t include breakfast, but the reservation website did not say that there was breakfast. ? As a result, we left without eating breakfast.
The above two points, please improve the hotel, and do a good job of the quality of service, this impression gives us a very unpleasant experience.