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The Highlands at Sugar by Capital Vacations

3.0 star property
Family-friendly apartment with indoor pool, near Sugar Mountain Resort

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Highlands at Sugar by Capital Vacations

Fridge, microwave, oven, stovetop
Balcony
Separate tub and shower, free toiletries, hair dryer, towels
Flat-screen TV, fireplace, DVD player
Property grounds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Laundry facilities
  • Refrigerator
  • Kitchen
  • Gym
  • Free parking

Main amenities (12)

  • 57 smoke-free apartments
  • Indoor pool
  • Fitness center
  • Spa tub
  • Arcade/game room
  • Lobby fireplace
  • Vending machine
  • Self-serve laundry
  • Barbecue grills
  • Limited hour front desk
  • TV in a common area
  • Playground

Feel at home (6)

  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Washer/dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

Terrace/patio

Apartment, 2 Bedrooms

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | Flat-screen TV, fireplace, DVD player

Apartment, 1 Bedroom

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Twin Room

Balcony

Twin Room

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • Studio
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

What's nearby

  • Sugar Mountain Resort - 13 min walk - 1.1 km
  • Hawksnest Tubing Park - 19 min drive - 14.7 km
  • Land of Oz - 21 min drive - 15.3 km
  • Grandfather Mountain - 22 min drive - 11.5 km
  • Beech Mountain Resort - 22 min drive - 16.2 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 80 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Blind Elk Tap Room Banner Elk - ‬11 min drive
  • ‪Banner Elk Cafe - ‬11 min drive
  • ‪Beech Mountain Brewing Company - ‬23 min drive
  • ‪5506' Bar - ‬21 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar by Capital Vacations

The Highlands at Sugar by Capital Vacations offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness center or take a dip in the indoor pool. Apartments feature bonuses like kitchens and washers/dryers, along with fireplaces and balconies. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Property size

    • 57 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 5 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 25
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 5 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Snowboarding and downhill skiing nearby

Pool/Spa

  • Indoor pool
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • Arcade/game room
  • DVD player
  • Games
  • TV in a common area

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Front desk (limited hours)
  • Vending machine
  • Restaurant dining guide
  • Fireplace in lobby
  • No housekeeping

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 rooms

Fees & policies

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar by Capital Vacations Apartment
The Highlands at Sugar by Capital Vacations Banner Elk
The Highlands at Sugar by Capital Vacations Apartment Banner Elk

Frequently asked questions

Is there a pool at The Highlands at Sugar by Capital Vacations?
Yes, there's an indoor pool.
Are pets allowed at The Highlands at Sugar by Capital Vacations?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Highlands at Sugar by Capital Vacations?
Yes, there's free self parking.
What are the check-in and check-out times at The Highlands at Sugar by Capital Vacations?
Check-in start time: 4 PM; Check-in end time: 5 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at The Highlands at Sugar by Capital Vacations and nearby?
Have fun with nearby winter activities like downhill skiing and snowboarding. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Highlands at Sugar by Capital Vacations also has a fitness center and an arcade.
Does The Highlands at Sugar by Capital Vacations have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does The Highlands at Sugar by Capital Vacations have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around The Highlands at Sugar by Capital Vacations like?
The Highlands at Sugar by Capital Vacations is located a short 13-minute walk from Sugar Mountain Resort.

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

Breath taking views!!!
We stayed in a 2 bed, 2 bath town home at the top of Sugar mountain. The views were breath taking! The place itself was very spacious. It could do with some remodeling in the kitchen and throughout the apartment but was really not a big deal for us. The ladies working the office were very friendly and accommodating! My daughter really enjoyed the game room and hot! We would definitely stay again!
michele, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Evan, 3-night trip
Verified Hotels.com guest review

6/10 Good

rogers, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Close to Grandfather Mountain and other venues
Jeanette, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Our first time staying here. A little disappointed we did not get the view that was shown online - we did not realize there were multiple bldgs some with views some without and also some with private balconys and others with just a common walkway. Apartment was very clean and office staff was very nice and accommodating. Also did not realize there was no a/c but that was our fault for missing that in the description. Overall a nice stay and we would consider staying again just maybe seeing if we could get a different view.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Lara, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved this place, just an experience you have to try . I definitely will return
Tyrone D, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Billie, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Charming place to stay and hit the slopes.
Shane, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Stayed many times. Great price for spectacular view
Donald, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The travel up to Highlands is well marked. Staff at the front desk was very pleasant and helpful. For a couple travelling the accommodations are roomy and the bed comfortable. My only feedback is to label the light switches and the heater dials.
Alan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

LOVE IT HERE!
We had an amazingly wonderful stay here in Unit 106B. The views are breathtaking and the staff was beyond friendly and inviting! We will definitely be coming back!
Bridgette, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Katelyn, 3-night trip
Verified Expedia guest review

8/10 Very Good

This is wonderfully located to access both Sugar and Beech Mt. The staff was absolutely amazing and wonderful to do business with. The property is older but has such beautiful views and the size of the apartments are huge. I wish I had booked directly instead of through Expedia.
Brandy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Polly was kind enough to move me to a quieter unit, so I could work on my book. It took them some trouble and extra cleaning. What a kind extra mile!
Hester, 3-night trip
Verified Expedia guest review

8/10 Very Good

The cost was comparable to other places in the area. We chose it for the amenities. The game room and puzzle areas they provided were a big hit with our young boys. The fooseball and ping pong equipment was definitely well used but that actually made us more comfortable in allowing our 4 and 7 year old to use them. They also had two gaming consoles that the kids thought were the greatest. This added huge value to our stay as it was fun and free activity right on property for evenings when we wanted to 'take it slow'. The property is dated. We are aware they are in the process of updating units but we couldn't tell if ours was considered "updated" or not because some things seem to be new (bathroom fixtures, etc.) but other items like flooring and firniture seemed worn or older styles. The staff was extremely helpful. Overall the stay was good. Our kids had a great time and we were so close to Sugar Mountain snow tubing/skiing and the Alpine Wilderness Coaster.
Jessica, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice cozy place
Great property in a great location. The unit was clean, roomy and comfortable. My only complaint is the strict checkout time. We were really hoping to get an extra 30 minutes to check out but management was unable to accommodate us. We ended up leaving some valuables behind as we were rushing out the door.
Elliott, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

It was very quiet and we liked that there was no one above us. The apartment had all of the amenities we could ask for.
Andrea, 3-night romance trip
Verified Expedia guest review

4/10 Fair

This place needs a a major update BADLY! Our rental had paint chips falling from the ceiling! Overall and for the price paid for this rental the property management should fix this space up and bring it up to date! This place feels like you stepped back into the late 70's...
Eric, 2-night romance trip
Verified Travelocity guest review

8/10 Very Good

balaji, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the view and the fireplace. Clean useful
Brandon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

William, 2-night trip
Verified Expedia guest review

8/10 Very Good

Jon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Such a cozy nice stay!
Layla, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Close to slopes and spa/pool and game area were nice.
DAVID, 2-night trip with friends
Verified Expedia guest review