Our room was not stocked with towels or linens! There was leftover food sitting in the microwave from the renter before us! We rented a King room, ended up with two full size beds, my spouses bed had body hair in the sheets, gross! Our room keys failed many times, had to get keys, re-keyed many times to enter both building and room! Breakfast room only offered 2 cold cereals packaged cinnamon rolls and an apple! Remodeling on the property, so wasn't quiet, but was noisy! Our room was short on blankets, very disappointing and is NOT of Hotel.com standards! I have used this website for past several years and I was in disbelief when we arrived at this property for customer service, lady spoke so fast, hard to understand, our room was dirty, lady claimed no more rooms available! Check In time was 3 pm, we checked in about 3:20 p.m.
