We didn't finish our needs at the time of check-out.We waited for 15 minutes for the hotel reception who is still on the phone,and nobody would care for us.
At about 10:45 in the morning, we were still in the room, and the room was opened by a room card from outside. this person didn't knock on the door, opened our door by room card directly. Fortunately, we used the door stopper, Otherwise he will come in directly, it's a very bad experience.