The place was beautiful, so much greenery and such a spacious, lush area. Staff were very pleasant and helpful. Dennis was amazing and made efforts to help us with what we needed! Breakfast at the cafe was great at the Evergreen. The food at One Fishing Place Floating restaurant was decent, but wasn’t too appetizing. However, I would say the staff made the stay memorable. Will definitely come back!
Geraldine
Geraldine,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年6月17日
The staff was amazing and very helpful. We had an issue with noise coming from the highway our first night. We were able to upgrade to a two bedroom room in the crystal tower which was much nicer. We also found that the food at the main restaurant was not to our liking.
James
James,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年2月24日
Staff were great! Cable is not that good, busted tv remote control, no tissue being offered, they forgot to resupply toilet paper and the real downer is lack of hot shower. Customer service is outstanding though. Kudos to staff friendliness and professinalisn!
walter
walter,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年7月13日
It's not worth the price. Hotel is old needs more clening and renovation, It's also noisy you can hear people from outside. the wave pool water is dirty, I feel itchy after a long time in the pool water. The shower water is weak it will take long time to shower. Zip line, sauna etc a lot are under maintenance and only 1 restaurant is open.
Reychelle Ann
Reychelle Ann,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年3月1日
Our stay was very relaxing. We are looking forward to our next visit. Staff was very friendly and helpful.
Bianca
Bianca,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年2月24日
To the eyes the property was pretty. There were very limited options as far as dining and the breakfast was nearly non existent. The spa was only able to offer partial services and partial recreational activities were available. I wish they would of mentioned these short comings on the web site prior to us booking.
amanda
Expedia 真實旅客評語
2/10 不太好
2022年9月7日
The location is very nice. But the money I spent is not worth what we got.
Alberto
Alberto,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年5月9日
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2022年4月19日
Amazing Hotel
Very relaxing Hotel especially for family trip. Highly recommended
Jonaliza
Jonaliza,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2022年3月30日
Overall our stay was nice, the quietness from the nature only crickets and birds you hear, so relaxing.
Bing
Bing,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2019年7月1日
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年6月21日
Jessica
Jessica,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年6月11日
YOUNGSANG
YOUNGSANG,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2019年5月21日
Naah...
You have yo walk your way to the reception for any issues you have or use up your mobile phone and google the reception desk as they do jot provide then to you. the room is so bare - not for foreign tourists for sure. Very pricey food in the restaurants inside. Go somewhere else.
Jonas
Jonas,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年3月27日
Friendly staff. The place offers several activities.
The warm water does not work. Fortunately, the weather was humid.
Lady
Lady,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2019年3月25日
Jess
Jess,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年1月31日
Great stay except restaurants shut early
Derek
Derek,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018年9月4日
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年8月26日
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年7月3日
the wave pool - there were a lot of leaves and insects floating on it. the personnel were very friendly though
We stayed during the Holy Week in the Philippines. It’s not my first time in the property so I recommended it to the family and since the wave pool is already operating, I thought of that it would be fun together with my baby. To cut the story short the housekeepers stole my phone in the room.
They didn’t have the signage for do not disturb and request for clean up. So I assumed that they will not do a clean up unless you request the front desk. I left my Samsung phone on the table not expecting that they will clean up.
I also left my bag with cash and good thing that these boys didn’t touch it.
Normally if we check in I keep all the valuable stuff in the luggage and lock it, they didn’t have a vault. Because of course that is a temptation to whoever will clean it up.
We reported in the management and the security and saw in the CCTV the guys who cleaner it up from 1057H to 1104H, clean up for 9 minutes done by 2 people. They didn’t even replace the toiletries and the coffe cup used was still there. Probably they were planning on how to escape and get the phone. And it wasn’t lunch time yet after going out from our room Cabin 2017 they went to the stock room and stayed for 15min. So what did they do..... we arrived at 1309h and saw them to the next room to us.
So then the investigation started. And of course as usual they didn’t state in their affidavit that they stole it. It’s just a phone and probably the worth isn’t too much. But it isn’t about it. It’s the integrity