The rooms are in bad condition and things need to be patched up and cleaned up. The hotel has no mini bar,no room service nor food available.
Our phone in the room did not work either.
Jasmina
Jasmina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Not great for the money
The rooms are very small for a king bedroom, the photos of the king room on the website were not the same as what we had, our room was much older not updated at all as it stated in the description. They don’t provide glass cups only plastic, for $375 a night, I expected nicer.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月30日
Luis
Luis,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Girls trip-not impressed
I bring my mom and sister to Chicago every year for a girls trip, and this year I picked the Godfrey as it got a good review on Condé Nast’s readers choice awards. We were very underwhelmed with the service and the room. I picked a suite so that we would have room for the 3 of us to sleep. Maintenance of the room was not to the standards I would expect for a high end hotel. Carpet was worn and the room with the couch in it had inadequate lighting. There was no bedding provided for the pull out couch, no ice bucket in the room, and only enough coffee and cups for two people. I was also not impressed that they offered powdered creamer in the room instead of coffee mate creamers. Service staff was helpful when we asked for help but did not go out of their way to help or even acknowledge us. It may seem like I am nitpicking, but these are the details that distinguish a great hotel from one that just does the bare minimum. Hopefully they can get their act together.