The room we were given was no where near the picture. Rooms had a smell. Carpets stained.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
linda
linda,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Corinne
Corinne,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Close to everything, great price and clean, will be back.
terry
terry,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
hattie
hattie,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 1 日
Ya get what ya pay for.. kinda.
The bed was comfortable. It was bug free. Close to everything you would want to do in Gatlinburg.
The phone in the room did not work. When I called the front desk twice from my phone no one ever answered. Tv was very staticky. The Wi-Fi wouldn’t connect to mine or my husband’s phone for the first night. Second night it would connect for like 1 minute and then disconnect itself. It seemed that the floors hadn’t been mopped in a while. My feet were dirty just from walking on the floor. The breakfast they offered was pretty bad. lol there was no one tending it so it was very messy. The food wasn’t hot, not even room temperature. Kinda like it was just taken out of a fridge and sat out. Also- if you take your dogs with you, there is only a SMALL 5x10 area for you to walk them and only half of it has grass.
Summer
Summer,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 1 日
Janet
Janet,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 30 日
MARIO A
MARIO A,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 26 日
Dont waste your time or money!
Paid for room with a jetted tub and after cleaning and filling it up we realized it had been disabled and couldnt use it. Went to use the phone in the room to call the front desk about the jetted tub and the phone didnt work. Also saw roaches coming from under the tub and from the sink areas.
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 25 日
The room was old, location was good
Muhammad
Muhammad,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
Service wasn't good at all, the water took forever to get hot, room keys wouldn't work had to go get a few sets of keys to get in room, the elevator to get to the room was super slow. Breakfast food wasn't refilled to keep up with morning traffic.
Joni
Joni,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 24 日
No Housekeeping.
Housekeeping was non-existent. Had to call the front desk multiple times for soap, toilet paper, towels, etc. There were stains on the carpet and there were dirty towels in our room on check-in.
Michael
Michael,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Convenient location
Clean, convenient and pleasant place to stay!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
It was decent stay
Afsar
Afsar,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Convenient location near Skylift Park, which is a must see.
Kerry M
Kerry M,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
It is an older hotel. Location and staff were great. The room was a little small for what we are use to being in but overall it was a nice stay.
Rebecca
Rebecca,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
3 star but I am not against staying again.
The bathroom ceiling leaked, there was a stain on the lamp shade that looked similar to poop (but not poop), and another lamp shade had tears on it. The bed and bathroom looked clean and no bed bugs.
The leak was because the people above us had their shower head pointed towards the open window (per maintenance). It leaked multiple times but not with the next guest when they took a shower. There weren't bags in the trashcans and the cans were stacked together, under a table, and once again stacked together after housekeeping.
Alexis
Alexis,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 10 日
Joyce
Joyce,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Great locations for walking around downtown Gatlin
The hotel room was clean, quiet, comfortable and a nice size. The hotel is right downtown and on the strip for easy walking. They had a complimentary breakfast which was fine. The lobby needs some updating and a restroom. I would recommend staying there
Jerry
Jerry,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
Great location downtown.. clean enough.. great breakfast options
Sandra
Sandra,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Good experience. Accommodations and location was very good.