The Hotel Francis (not Frances) is a perfectly acceptable place, given the price, in the central part of town. It sits flush with a busy city street a stone's throw from the cathedral. The furnishings in the room are old and a little worn. In our room the wifi and a/c worked well--even streamed a movie through iTunes--though we got the sense that not all rooms had wifi. The bed was quite firm, the safe did not work, nor did the TV remote (though the a/c remote worked great), and the shower seemed difficult to modify the temperature--only very hot. And there was no bath, just a a big tiled stall. Our room had a view of a brick wall, but it was relatively quiet, given the location. There are three floors and no elevator. There was a water cooler on the floor, and the water in it may be purified, but we were not told specifically. The decent breakfast buffet downstairs goes until noon, and we did not get the impression that the people at reception or in the restaurant spoke English. There was a mix-up because they were not familiar with Hotels.com and did not know it was the same company as Expedia, who they trust to pay in a timely way. Initially, they were asking us to pay again, saying we only had a reservation. But once they contacted Expedia, it was fine.
